I would like to express my complete satisfaction with Bob Luellen and World Wide Marine. I recently took out the lower unit on my boat on a reef, called Bob, notified the insurance company, dropped it by the marina and let Bob take care of the rest.
Because I'm self-employed, I understand the value of Customer Service. When I receive excellent service, a better product, and a lower price, that becomes a no-brainer.
I have had the opportunity to recommend Bob several times in the past month and certainly won't hesitate to do it again.
If anybody needs to hear the whole story, just let me know and I'll be glad to relay it to you. I've always heard that a satisfied customer will tell one person, an unhappy customer tells 12...the internet evens those odds.
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