Navionics charting questions - need help with charting?

[prostaff1]

For Bandit 53, I have not forgotten you and did send multiple screen shots including Lat/Lon... escalated to Navionics. I have seen issues of Plat cards being 1/2 Navionics + and then in the same screenshot...the other 1/2 is a full featured Plat map. Night and day. I did send those and am sure they are looking at it but as of now, I have had no response or solutions. It may take some time to investigate.
Here is my data orocess..Last spring I did all of my event screen shots (at least 25 or 30+ new sample shots) ...for the Nav+ and Plat...perfect in all cases. Then on one of the Navionics updates, the issue of the divided maps obviously happened.
I did not see it immediately so I do not know which update caused the issue. Then I found it and started searching, it came up showing the faults on multiple lakes.

The initial idea was that it was Lowrance software updates. If that was accurate, then any earlier Lowrance updates should be fine....SO...I have three new Gen 3's, I changed each to a different software version, going back I think as far as 2.5 or so. Now all of the Gen3 were different. (The current updated Plat card with issues)...was the same on all Lowrance units witht the same issues on all different software versions. I forwarded this test result to Navionics. No doubt they will get it resolved so I am waiting to hear back.
I will post here when I get more information...pls know that I did follow up and did the tests to send to them. I updated the Plat card a couple days ago again just to check. Same result.
Tommy
Prostaff Lowrance/Navico
Prostaff Marine Specialist/Navionics

[bandit53]

Tommy, thanks for the reply and for keeping on top of this.

For Bandit 53, I have not forgotten you and did send multiple screen shots including Lat/Lon... escalated to Navionics. I have seen issues of Plat cards being 1/2 Navionics + and then in the same screenshot...the other 1/2 is a full featured Plat map. Night and day. I did send those and am sure they are looking at it but as of now, I have had no response or solutions. It may take some time to investigate.
Here is my data orocess..Last spring I did all of my event screen shots (at least 25 or 30+ new sample shots) ...for the Nav+ and Plat...perfect in all cases. Then on one of the Navionics updates, the issue of the divided maps obviously happened.
I did not see it immediately so I do not know which update caused the issue. Then I found it and started searching, it came up showing the faults on multiple lakes.

The initial idea was that it was Lowrance software updates. If that was accurate, then any earlier Lowrance updates should be fine....SO...I have three new Gen 3's, I changed each to a different software version, going back I think as far as 2.5 or so. Now all of the Gen3 were different. (The current updated Plat card with issues)...was the same on all Lowrance units witht the same issues on all different software versions. I forwarded this test result to Navionics. No doubt they will get it resolved so I am waiting to hear back.
I will post here when I get more information...pls know that I did follow up and did the tests to send to them. I updated the Plat card a couple days ago again just to check. Same result.
Tommy
Prostaff Lowrance/Navico
Prostaff Marine Specialist/Navionics

[prostaff1]

Tommy, thanks for the reply and for keeping on top of this.

Sure thing, glad to try to help with it.
Navionics is very responsive to issues so what I suspect is that since this glitch is showing up on multiple regions, it may be more complicated and needing time for their team to dig into it. This is all guessing since I do not have anything to do with their engineering..but...No doubt they want it as perfect as it can be so I am sure it will get figured out.
Basscfo has been correct on the info on Toledo and Sam Rayburn which is different in some ways but similar in others to what I am seeing. There are other lakes having issues as well.
I suspect the single gremlin in this is affecting multiple lakes, maybe at random which makes it more difficult to pin down.
I am getting calls and emails on it outside of BBC as well so it is not limited to just a few guys from here.
When I have an update, I will post it immediately.
Thanks
Tommy
Prostaff Lowrance/Navico
Prostaff Marine Specialist/Navionics