We have sold a ton of the HDS units and no they are not 100% bullett proof, we have had a few with problems just like any other electronics that we have sold, all in all we have had real good luck out of the HDS UNITS. For the unmber of units we have sold i would not consider their product to be bad due to the number that was brought back.
Robbie, did they offer to let u upgrade from your 28 to a HDS7?