H @ W Marine in Little Rock

[arkiebass]

Well guys let me tell the situation..... Had an insurance claim on L.U.... Supposed to fixed Wed., but they sold a boat so I understand that. Thursday they were to start on it first thing in the morning. I arrived at 11:00 am and they have not even started. I am peeved, but I say as long as it gets done today, no problem. An hour later, they call and they had ordered the wrong prop shaft! Now I am really peeved since I had to drive 3 hrs to get their and missing out tourny practice, but they call me back and tell me that they find a shaft at local dealer and are going to get it fixed .........

It takes until 7:00 pm and they closed at 6:00, but they got it fixed and I was on the road. This morning, the L.W is leaking foot oil all over the place. . I call the owner of the company in Marshal, and he calls the Little Rock dealer and they then call me and tell me that they are coming down to me to fix it!

If they actually do fix it, this is great customer service, but I think that it is only fair since what I went through.....

Make up your own minds..... I know the Marshal dealership is top notch...

[cmclairday2]

Sometimes it just takes a few tries for a place to get it right..

[tat900]

I understand your frustrations, I had them do some work on my boat and they were 200.00 cheaper than any other store and did awesome work for me

[turkdaddy]

A friend of mine bought a brand new 21x2 lastyear and he had a few problems with it. They could not figure out how to set up the new hull for a good top end. It took over 6 months before they finally got that right and got him a decent top. They still have not got his seat fixed and it has been over a year waitng on this.

[arkiebass]

Well here is an update

The guy came to the house and did the work. The next day, the lower unit is still leaking..... of course they were closed when I noticed it and will be closed Monday. Now it will take until Tues. to talk to anyone about it and I must have the boat ready for Fri/Sat tourney. It does not look like I will make it!!!

[rlovell]

Dang....

I know its a long ways for most people...but a guy that does all my work is in bauxite and he is top notch...

WAY FAIR prices and great people...

[Zarkie]

[rlovell]

to which one??

[marty92xrd]

Sorry to hear of your problems. I hope they can get you fixed up. If we can be of any assistance to get you going, just give us a call.