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  1. #1
    Moderator
    Join Date
    Sep 2004
    Location
    Arkadelphia
    Posts
    4,155

    I know ya'll have heard about the customer service......

    But it still just amazes me at what Phoenix does for their customers. We have a customer with a 295 Bee Line and he had a problem with 2 of his gauges. They couldnt find the exact gauges in a timely fashion so they just sent him a whole entire set of new gauges. I know I have said this before, I sure wish allthe other boat companies we deal with would take a customer service lesson from Phoenix!!!

    THANK YOU Jeff, Mark, and everyone else at Phoenix for the outstanding job ya'll do!!!

  2. Member
    Join Date
    Mar 2005
    Location
    Montgomery, TX 77356
    Posts
    2,481
    #2

    Re: I know ya'll have heard about the customer service...... (marty92xrd)

    This is excellent and very encouraging to all of us new customers!

    My customer service experience during the selection and buying process with all the BBC dealers, Shipp's Marine (where I purchased) and the factory was excellent! This was important to me as I was changing my boat selection from another boat company, well-known for customer service, to Phoenix!

    The communication and service from both the dealer and factory has been outstanding!

    newyear:

  3. Member
    Join Date
    Feb 2005
    Location
    Kentucky
    Posts
    6,337
    #3

    Re: I know ya'll have heard about the customer service...... (falcooon)

    Awesome customer service and dealer support is superb as well.
    "Luminous beings are we not this crude matter." Yoda

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