Originally Posted by
MichAngler
Its been a while since I did my filter but if I remember the pump has a plastic piece that sits on top and there is an electrical connection that is held on by a green plastic square clip
Once you plug the connector in and install the clip the whole thing is pushed into the top of the tank and the plastic piece that sits on top of the pump is squeezed a little as it goes in and grips the pump
This is about the best video I’ve seen showing it
At 0:50 you can see him removing the top of the tank and the pump is stuck in the tank and just pulls out
At 5:00 you see him install the pump and you don't see the pump go in but I assume he just pushes it into the top of the tank
Nothing more than friction holding it in place
I would guess your issue is the plastic piece on top of the pump is worn out or not installed correctly