outstanding Minnkota Raptor Customer Service experience.
Sunday, while pinned in about 8' of water, I had the spike on one of my 10' Raptors break...broke right at the knuckle! So Monday, I called Minnkota CS and told them what had happened. The tech rep, Lori, told me that the spike had a lifetime warranty, was end-user replaceable & that the replacement spike would ship on Tuesday USPS 2-day air. She was genuinely a nice lady & extremely helpful!! No hassle whatsoever! Gotta love it!!!
I also echo what you state, Bassfly. I had both my raptor poles snap (one each separate times) - Minn Kota was great to deal with and asked for the details on the spikes - they were concerned that possibly there may have been a production issue with the batch, but ultimately they took care of the customer (me) first. Raptors are great product and Minn Kota backed them up!!!
2013 Z9
2023 250 Mercury Pro XS
Minn Kota 112 lb Ultrex
Lowrance HDS 12 Live console
Lowrance HDS 9 Live bow (with Active Target)
Lowrance HDS Carbon 9 bow
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