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  1. #1
    Member ampdreamer1's Avatar
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    Mar 2014
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    2019 hds12 live screen dark

    2019 hds12 live screen dark. When you turn on you can barely see logo on start up. Then you can't see sonar at all. Power is good so I think it's an internal problem but what has everyone else seen? Bought my boat used and it's a 2019 so out of warranty. Does anyone know what Lawrence charges to repair a unit? It seems pretty crappy that in 3 years a $3k unit would go bad.
    2019 PHEONIX 921 WITH SUZUKI 250SS

  2. Member RdRngR's Avatar
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    Jun 2013
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    Tillery
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    #2
    and the brightness is turned up?
    2B576211

  3. Member
    Join Date
    Dec 2004
    Location
    Woodland, CA
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    784
    #3
    Hit power until the brightness returns. Might be avoir idea to download the manual as well. Lots of info in there including screen brightness
    2004TR-21X/2015 250 ProXS
    2B112175

  4. Member
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    Apr 2014
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    Atlanta
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    911
    #4
    What is your battery voltage/history?

  5. Member ampdreamer1's Avatar
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    Mar 2014
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    Hopatcong
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    #5
    Sent it in. $49.99 to test. Plus shipping to send back if unit is good or can't be fixed. $250 plus shipping if they can fix it. If they can't fix you have the option just to play for the test or get a refurbished unit for $1349 plus shipping. Crossing my fingers now that they can fix it. Everyone pray for me otherwise I'll be spending more money. ��
    Last edited by ampdreamer1; 03-24-2023 at 10:36 AM.
    2019 PHEONIX 921 WITH SUZUKI 250SS

  6. Member ampdreamer1's Avatar
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    Mar 2014
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    Hopatcong
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    #6
    Just got back. It was broken and they fixed it
    2019 PHEONIX 921 WITH SUZUKI 250SS

  7. Member
    Join Date
    Jun 2004
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    Bentonia, MS 39040
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    3,356
    #7
    Backlight was out huh
    Ron Fears
    Stroker/300XS
    1E003823

  8. Member ampdreamer1's Avatar
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    #8
    Yep
    2019 PHEONIX 921 WITH SUZUKI 250SS

  9. Member
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    Jul 2012
    Location
    Sikeston Mo
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    73
    #9
    I’m sending one in today that has the same issue..it’s also a 12 live..
    Nothing better than 5 in the box..