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  1. #1
    Member
    Join Date
    Jan 2008
    Location
    Auburn, AL
    Posts
    395

    Ionic Batteries Warranty

    Anyone experience warranty claim on the Ionic Battery. I have submitted a clain but haventy received a response yet.
    Just curious how long it takes.
    I Have a 50amp battery that is only charging to 66% on the app at 12.9 Volts.
    Checked with a volt meter and is only showing 12.6v so I am assuming the battery is bad.
    2021 Phoenix 919
    2021 Mercury 225

  2. BBC SPONSOR / PHOENIX MOD DREWTICK's Avatar
    Join Date
    Mar 2014
    Location
    Vass, NC
    Posts
    7,827
    #2
    your request was received, you should have received an email, check spam

    Ill call you tomorrow to discuss, thats usually not the sign of a bad battery , have you swamped it to another charger bank?

    you can text me if you like 910-722-0001 or Ill call tomorrow
    Drewcraft Specializes in Lithium Batteries and Chargers, We carry all Brands of Trolling Motors and Graphs, Minnkota, Lowrance, Garmin, Motorguide
    910-722-0001 call or text
    info@drewcraft.com

  3. Member
    Join Date
    Jan 2008
    Location
    Auburn, AL
    Posts
    395
    #3
    Thanks Andy. I havent received anything yet.
    Yes I swapped to a different charger bank with no change.
    2021 Phoenix 919
    2021 Mercury 225

  4. USAF Retired J D's Avatar
    Join Date
    Jun 2010
    Location
    KCBM, Columbus, MS
    Posts
    3,155
    #4
    FWIW... My recent warranty service was outstanding. Bad BMS, from claim to sending in my battery, to my fixed battery sitting on my doorstep was about 7 days!
    "When My Ship Comes In, I will Probably Be At The Airport"
    USAF Retired