Navionics charting questions - need help with charting?

[prostaff1]

I simply asked you to give some Lat/Lon with descriptions so I or others can take a look at your issues and shed some light or help with it. That is NOT too much to ask. I also asked you to contact Navionics with the same information. IF you spent 1/4 of the time working with positive actions to get help as you spend complaining, you might be surprised of how much help you would get.

Personally I can only determine anything credible if I can see the facts. Without that specific information of areas in question, NOTHING is credible and will remain worthless until we have something to see and a place to start working to address the issues. I have the mapping for it but nothing to see and no where to begin.... but willing to take a look with some guidance. I am 100% sure that Navionics would be equally supportive of help with your issues.
Tommy
Prostaff Lowrance/Navico
Prostaff Marine Specialist/Navionics

[basscfo]

Sorry I struck a nerve. I am just a customer and user of your Lowrance and Navionics products and want to remain so. I did work with Navionics to diagnose the problem with the first HotMaps Platnum chip that I purchased in August and they replaced it and I thank them for doing that. I did learn through Wayne that they are trying to remap Toledo Bend and I appreciate that info. Partial answer to one of my questions done and thanks.

But I still would really like to know if there are any plans by Lowrance to get a live "mapping in the box" product on the market anytime soon?

[JDFishing]

basscfo - I was just at Sam Rayburn last week for Navionics in fact. I too run Lowrance and Navionics products.

First off, a lot of your concerns between Navionics and Navico (Lowrance) is awesome feedback and valued by each company. Though both companies work great together, they are at the same time separate companies completely. Navionics may have a good working relationship with Lowrance, but they do as well with almost every other chartplotter company like Humminbird, Raymarine, etc. In fact in a lot of ways, some anglers would consider Navionics relationship at or better with Raymarine and Humminbird. It's all business and each company mentioned has gives and takes with each other to provide the general fishing and boating public with the best possible products, yet still to turn an individual profit. Your desire for live mapping as a Lowrance user should be requested through the chartplotter company itself as obviously Navionics strictly creates map cards for units, not the actual units themselves. If there is indeed enough demand out there for it as you've stated, my guess is that these companies will find a solution for their customers needs and come together to make it happen.

You seem to know an awful lot of how cartography works, far more than the "dumb customer" you mockingly refer to yourself as. I 100% agree with you that there are maps out there that Navionics competition has the upper hand on, at the same time, there's plenty of major lakes where Navionics is the best option. If not the ONLY option. Navionics has more maps than anyone. Garmin's map is just what you say, it's newer. The truth is they are getting into freshwater and are forced to go out and gain these new maps. They have a long way to go and by the time they've caught up to Navionics database, they'll be faced with the exact same reality's in that some of their maps will need to be re-surveyed and/or updated. Until then, if you happen to be spending the vast majority of time on Sam Rayburn and Toledo and are not happy with your current products and there's a better option out there for you, that's the beauty of competition, there's options and it drives the overall value of the products up.

I found my Navionics card to be spot on in a lot of areas and out dated in others while visiting Rayburn. I personally see community mapping mixed with re-surveying, the best possible way to get the most current and up to date maps. In fact, I see it as the only way. Navionics spent the money to survey, re-survey, lease and purchase cartography all over the world. They also spend a lot of their funds on a software that allows us to not only map our own maps in a traditional grid pattern lake we've all been accustomed to, but be able to map every square inch while we fish using SonarCharts. Garmin may indeed have just spent the money to do Rayburn, but obviously this won't be feasible for them to do this on any kind of a annual cycle. It will become out dated in due time. I encourage you to contact Navionics personally and request a re-survery of the lake. They consider every request they get when deciding which bodies of water to re-survey.

Again, you as a loyal Navionics and Lowrance user have every right to voice your frustrations, I too have frustrations with what my setup in certain areas or am envious to what a current competitive models can do. It's that way between Ford and Chevy, Ranger and Phoenix, Mercury and Yamaha, Garmin and Lowrance, Navionics and Lakemaster. I encourage you to also share some of this energy your giving to the forum and send these same concerns to the above companies so that you're insured the right people are aware so you can see the change. Or just go with the best product available for you and your budget and spend your hard earned time and energy out catching some bass! Tight lines man, you got one hell of an awesome fishery down there!!

Here's a screenshot from my time down there, and a nice one I pulled off this channel.

[wallyandre]

Thanks Josh for that very clear explanation!

[rfdong]

Question regarding the update for the mobile app vs platinum + card. Some of the local pros here in CA have been doing some mapping that's already on the mobile app per their posts, but it's been weeks and it's still not available on the card update, I understand it's a separate process, but normally how long does it take to make it to the card update? Thanks

[Wayne P.]

Question regarding the update for the mobile app vs platinum + card. Some of the local pros here in CA have been doing some mapping that's already on the mobile app per their posts, but it's been weeks and it's still not available on the card update, I understand it's a separate process, but normally how long does it take to make it to the card update? Thanks

No uniform time to get the data on the download server. Days or weeks sometimes, depends on how much data has been processed for a certain amount of time.

[sfw1960]

Nice one???



I live in the Northern climes ...

That's a DONKEY Josh!

[JDFishing]

I too uploaded a few logs that were just recently added but took a little longer than normal. My guess is you'll be seeing your results very soon! Tight lines!

sfw1960 - thanks man! It was a good one!

[basscfo]

I am working with navionics to solve this issue. Bought first Hotmaps Platinum south chip in mid August, updated all 3 categories on chip before using it. When loaded onto Gen 3- 9, with latest software, map would not show photo overlay of land mass around lakes. After discussing with Navionics support, they had me send in screenshots and then asked that I remove the "data" file from charts folder and reinstall the chip to see if that corrected the issue. It did not, so they said the chip seems to be bad, and they sent me a new replacement chip in mid september. I installed the chip without updating it and the photo overlay function worked just fine. I then updated sonarcharts only on the chip(took 12 hours on my slowspeed internet), reinstalled it and still had photo overlay. I visited someone this past weekend with a true highspeed internet and updated the entire card, sonarchart, nautic..., and community edits, got home, reinstalled the card and found that I no longer had any photo overlay function. I recontacted Navionics, they had me again remove the "data" file and try the chip again on my unit. It still had no photo overlay function. I tried it on each of my units and got same result. I reported this to Navionics support and am waiting for next step from them. I am sure they will replace the card at the very least but they may have to fix some software or data on the cards or to update process before the issue is resolved? Is this a widespread problem or am I just lucky and got the only 2 chips that do not like gen-3 units after being updated? Seems like the problem is likely related to the nautical or community edits updates since I had the function before I updated these 2 sections on the second card. No way to tell on the first card since I updated it prior to using for the first time. Anybody else seeing this. I am sure Navionics would be interested to know, Some may have the issue and are just ignoring it if they do not care about the photo overlay function?

[Wayne P.]

I am working with navionics to solve this issue. Bought first Hotmaps Platinum south chip in mid August, updated all 3 categories on chip before using it. When loaded onto Gen 3- 9, with latest software, map would not show photo overlay of land mass around lakes. After discussing with Navionics support, they had me send in screenshots and then asked that I remove the "data" file from charts folder and reinstall the chip to see if that corrected the issue. It did not, so they said the chip seems to be bad, and they sent me a new replacement chip in mid september. I installed the chip without updating it and the photo overlay function worked just fine. I then updated sonarcharts only on the chip(took 12 hours on my slowspeed internet), reinstalled it and still had photo overlay. I visited someone this past weekend with a true highspeed internet and updated the entire card, sonarchart, nautic..., and community edits, got home, reinstalled the card and found that I no longer had any photo overlay function. I recontacted Navionics, they had me again remove the "data" file and try the chip again on my unit. It still had no photo overlay function. I tried it on each of my units and got same result. I reported this to Navionics support and am waiting for next step from them. I am sure they will replace the card at the very least but they may have to fix some software or data on the cards or to update process before the issue is resolved? Is this a widespread problem or am I just lucky and got the only 2 chips that do not like gen-3 units after being updated? Seems like the problem is likely related to the nautical or community edits updates since I had the function before I updated these 2 sections on the second card. No way to tell on the first card since I updated it prior to using for the first time. Anybody else seeing this. I am sure Navionics would be interested to know, Some may have the issue and are just ignoring it if they do not care about the photo overlay function?

Not every location has Satellite Overlay.

[basscfo]

I understand that not all locations have the photo overlay's. Toledo Bend definitely has it. The second chip had it for Toledo Bend before I did the updates of the nautic charts and community edits?

[Wayne P.]

I understand that not all locations have the photo overlay's. Toledo Bend definitely has it. The second chip had it for Toledo Bend before I did the updates of the nautic charts and community edits?

Unless something has changed, updating only has affected the maps and Community Edits, not any of additional features that the Platinum cards have.
I do not have a current version, I think I got mine in 2012 and have updated and renewed it a couple dozen times.
Platinum was the only card that could have Sonar Charts originally when that program started. The Navionics+ cards came later.

[fishin couillon]

Not every location has Satellite Overlay.

Put me in the same boat as basscfo.....when i bought my card back in April i had the satellite overlay for Toldeo also.....i updated the whole card early summer and the overlay for that area has disappeared....so there is something wrong with the update or whatever it is to make the aerial disappear....i just updated again last month and it is still missing, so i'm saying that have not fixed it, in my opinion.

[prostaff1]

Hi Fishin Sry we have not talked for a couple months...Sent you a PM this morning. T
Tommy
Prostaff Lowrance/Navico
Prostaff Marine Specialist/Navionics

[bandit53]

I have experienced the exact same thing for both Rayburn and Toledo, after updating. The strange thing is while I cannot do conventional depth shading on Rayburn or Toledo, I can do it on other lakes in the South region. To get any kind of depth shadiing (Rayburn or Toledo), I have to turn off Colored Seabed. The shaded depth range will then show up as white and everything else as blue. I have decided to just live with what I have. Not the best, but better than nothing.

I provided some screen shots to Tommy and he was (is) going to work with Navionics, but haven't heard anything back in a while.

I am working with navionics to solve this issue. Bought first Hotmaps Platinum south chip in mid August, updated all 3 categories on chip before using it. When loaded onto Gen 3- 9, with latest software, map would not show photo overlay of land mass around lakes. After discussing with Navionics support, they had me send in screenshots and then asked that I remove the "data" file from charts folder and reinstall the chip to see if that corrected the issue. It did not, so they said the chip seems to be bad, and they sent me a new replacement chip in mid september. I installed the chip without updating it and the photo overlay function worked just fine. I then updated sonarcharts only on the chip(took 12 hours on my slowspeed internet), reinstalled it and still had photo overlay. I visited someone this past weekend with a true highspeed internet and updated the entire card, sonarchart, nautic..., and community edits, got home, reinstalled the card and found that I no longer had any photo overlay function. I recontacted Navionics, they had me again remove the "data" file and try the chip again on my unit. It still had no photo overlay function. I tried it on each of my units and got same result. I reported this to Navionics support and am waiting for next step from them. I am sure they will replace the card at the very least but they may have to fix some software or data on the cards or to update process before the issue is resolved? Is this a widespread problem or am I just lucky and got the only 2 chips that do not like gen-3 units after being updated? Seems like the problem is likely related to the nautical or community edits updates since I had the function before I updated these 2 sections on the second card. No way to tell on the first card since I updated it prior to using for the first time. Anybody else seeing this. I am sure Navionics would be interested to know, Some may have the issue and are just ignoring it if they do not care about the photo overlay function?

[Wayne P.]

I have experienced the exact same thing for both Rayburn and Toledo, after updating. The strange thing is while I cannot do conventional depth shading on Rayburn or Toledo, I can do it on other lakes in the South region. To get any kind of depth shadiing (Rayburn or Toledo), I have to turn off Colored Seabed. The shaded depth range will then show up as white and everything else as blue. I have decided to just live with what I have. Not the best, but better than nothing.

I provided some screen shots to Tommy and he was (is) going to work with Navionics, but haven't heard anything back in a while.

I added a lake to my 2GB Navionics+ card yesterday morning and it had no HD contours. That location is HD as I have it on several other cards and it is HD on the Web App.

I figured the download server was being updated when I did that so I waited until afternoon and just did an update and got the HD contours that time.

[basscfo]

I have experienced the exact same thing for both Rayburn and Toledo, after updating. The strange thing is while I cannot do conventional depth shading on Rayburn or Toledo, I can do it on other lakes in the South region. To get any kind of depth shadiing (Rayburn or Toledo), I have to turn off Colored Seabed. The shaded depth range will then show up as white and everything else as blue. I have decided to just live with what I have. Not the best, but better than nothing.

I provided some screen shots to Tommy and he was (is) going to work with Navionics, but haven't heard anything back in a while.

I have the same shading issue as you describe on TBend and Rayburn also. Must turn off colored seabed to get depth shading and only have one shading min/max depth option to designate.

[basscfo]

I am working with navionics to solve this issue. Bought first Hotmaps Platinum south chip in mid August, updated all 3 categories on chip before using it. When loaded onto Gen 3- 9, with latest software, map would not show photo overlay of land mass around lakes. After discussing with Navionics support, they had me send in screenshots and then asked that I remove the "data" file from charts folder and reinstall the chip to see if that corrected the issue. It did not, so they said the chip seems to be bad, and they sent me a new replacement chip in mid september. I installed the chip without updating it and the photo overlay function worked just fine. I then updated sonarcharts only on the chip(took 12 hours on my slowspeed internet), reinstalled it and still had photo overlay. I visited someone this past weekend with a true highspeed internet and updated the entire card, sonarchart, nautic..., and community edits, got home, reinstalled the card and found that I no longer had any photo overlay function. I recontacted Navionics, they had me again remove the "data" file and try the chip again on my unit. It still had no photo overlay function. I tried it on each of my units and got same result. I reported this to Navionics support and am waiting for next step from them. I am sure they will replace the card at the very least but they may have to fix some software or data on the cards or to update process before the issue is resolved? Is this a widespread problem or am I just lucky and got the only 2 chips that do not like gen-3 units after being updated? Seems like the problem is likely related to the nautical or community edits updates since I had the function before I updated these 2 sections on the second card. No way to tell on the first card since I updated it prior to using for the first time. Anybody else seeing this. I am sure Navionics would be interested to know, Some may have the issue and are just ignoring it if they do not care about the photo overlay function?

I have been working with navionics tech support on this issue, and they have made some progress, but not resolved the issue. As stated above, originally purchased my first chip in August. Navionics has sent me 2 replacement chips, and after trying them or updating them and then trying them in My Gen -3's, none of them had photo overlay for Toledo Bend or Rayburn, but do have overlay for many other lakes when I randomely checked the immediate area of East Texas, N. La, SW Ark. At navionics request, I sent all 3 cards back to them for physical testing. Initial feed back was that they had tried the chips in a Lowrance HDS unit and they worked fine, and they sent me some screenshots to confirm my units settings, and pretty much telling me that they could do nothing more. I replied back and pointed out to them that the screen shots were not from a Gen-3 unit and they needed to try the chips in a gen-3. They immediately replied that they would look further and next day or two got back to me and said that they had tried all 3 chips in a Gen-3, none of them would show a photo overlay for Toledo Bend or Rayburn, and they would have to look at this further. After about a month without my Hotmaps Platinum chip, and no further update from Navionics, I ask for an update. They informed me last week that they had tested all 3 chips and one additional chip that they programed and tested themselves, and all had the same problem. They have sent the 4th chip to their Italy office for further investigation and were returning my chip back to me for now.

They actually sent me all 3 chips so now after 4 months, we have an official, documented, confirmed and still unresolved issue, and I have 3 defective chips instead of one.

I am guessing that if you have a Lowrance Gen-3 unit and one of these chips, and you want photo overlay around Toledo Bend or Rayburn, you do not have it either, if you have ever updated your chip.

Waiting on the fix, Tick tock tick toc.

[fishin couillon]

Got it..........i'll respond back this weekend....

[JDFishing]

Hey guys, for those who may not know, Navionics allows everyone to view their maps for free by simply visiting the WebApp on the Navionics.com site. View both the NauticalChart and SonarChart layer to see the newly enhanced mapping available for download. Awesome feature for traveling tournament anglers and those looking to develop their plan of attack the next day on the water!

https://webapp.navionics.com/?lang=e...y=%7BhgqGfcwzP