I got a phone call at work the other day from Evinrude. That's right Eveinrude. Service rep asks if I got a new powerhead last year (225HO)? I said yup! He said that Rude would like me to get it in for an update.
I have only put about an hour or 2 on it since it was replaced.
Told him as soon as the 3 feet of snow that is around the boat melts,I'll get er done!
Thought this was some good customer service.
Nice to see a company being proactive instead of reactive!
Bugs
Bugs
2003 Ranger 620VS
2003 Yamaha 225HP
2003 Yamaha 9.9HP
I also got the same phone call.
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Bugs »</TD></TR><TR><TD CLASS="quote">I got a phone call at work the other day from Evinrude. That's right Eveinrude. Service rep asks if I got a new powerhead last year (225HO)? I said yup! He said that Rude would like me to get it in for an update.
I have only put about an hour or 2 on it since it was replaced.
Told him as soon as the 3 feet of snow that is around the boat melts,
Thought this was some good customer service.
Nice to see a company being proactive instead of reactive!
Bugs
</TD></TR></TABLE>
Was it a recorded message or live person that first called? I ask this because I keep getting a call saying my warranty is about to expire and to call, but they don't give any indication of who is calling. I discount it as a telemarketer.
Miguel Perez
'00 ChampioN 186/Johnson 150 (Model J150PLEES, G 04654560)
Scottsdale, AZ
Go Sun Devils!
A call from Evinrude will be a person not a recorded message.
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by ELGIN »</TD></TR><TR><TD CLASS="quote">A call from Evinrude will be a person not a recorded message.</TD></TR></TABLE>
Answer tha phone Miguel!!!!
Nope, not a recording!
A real, live, no accent, "English" speaking, human being! And, I could understand him! What a concept!
Bugs
Bugs
2003 Ranger 620VS
2003 Yamaha 225HP
2003 Yamaha 9.9HP
Hmmmm... I have an 06 225 HO Etec but haven't received a call, I guess it would only pertain to certain model #'s or serial 3's correct.
Matt, it may be because mine is an '06 model year but the new power head was put on in '07. Just a thought!
Bugs
Bugs
2003 Ranger 620VS
2003 Yamaha 225HP
2003 Yamaha 9.9HP
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by ELGIN »</TD></TR><TR><TD CLASS="quote">A call from Evinrude will be a person not a recorded message.</TD></TR></TABLE>
Right on<<<< BRP!!!
Regards.
If you can't run with the big dogs, just stay on the porch.
Model E150DPLIIB, Serial 05311818, Mfg Date 02/2011
SST... 14 1/2" x 19" 45.0 mph.@4950
Rebel 15 1/2" x 17" 45.1 mph.@5250
Rebel 15 1/2" x 16" 44.6 mph.@5300 (Re-pitched/Balanced/Blue Printed by Mark's Props)
Rebel 15 3/4" x 15" 44.2 mph.@5700-5750
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Bugs »</TD></TR><TR><TD CLASS="quote">Nope, not a recording!
A real, live, no accent, "English" speaking, human being! And, I could understand him! What a concept!
Bugs
</TD></TR></TABLE>
Hallelujah!
Regards,
If you can't run with the big dogs, just stay on the porch.
Model E150DPLIIB, Serial 05311818, Mfg Date 02/2011
SST... 14 1/2" x 19" 45.0 mph.@4950
Rebel 15 1/2" x 17" 45.1 mph.@5250
Rebel 15 1/2" x 16" 44.6 mph.@5300 (Re-pitched/Balanced/Blue Printed by Mark's Props)
Rebel 15 3/4" x 15" 44.2 mph.@5700-5750
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