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  1. #1
    Member
    Join Date
    Jan 2006
    Location
    Elizabethtown
    Posts
    3,493

    a little something about LG Electronics (little long)

    I had to buy a new computer last spring and I bought a LG 19" flat panel with it. About a month ago it went out. It had a 3 year swap warranty with it so I thought no big deal. I shipped it back and waited and waited and waited. Last week they called and the lady said they the 19" monitor's weren't scheduled for production again for another month. I jokingly said well that's ok you can just send me a 20" then. Her reply was, "ok is a wide screen ok?" It took me about 15 minutes to pick my chin back up off the floor to say "yes that's fine". SOOOO I now have a 20"widescreen flat panel for the price of a 19" and holy crap this is saaaaaaweeeeet. I've been lucky in the last year with buying products that were backed by outstnading customer service. They absolutely went out of the way to keep a customer happy and that's exactly how it should be.

  2. #2

    Re: a little something about LG Electronics (dpage70)

    I am a LG Electronics dealer. I carry LG LCD televisions. I to am impressed with the LG swap warranty. On televisions, the warranty is a new TV if a part is not available for 14 days or more. The other brands I carry do not offer that type of service. LG has become our number one brand even though we have been carrying the line for only six months.

    TritonMJM

  3. Member Mike Daleo's Avatar
    Join Date
    Jun 2004
    Location
    Shelbyville, KY
    Posts
    16,332
    #3

    Re: a little something about LG Electronics (TritonMJM)

    Mike, I am coming to see you soon. After todays announcement about Toshiba, and the fact that I am not in the HD world yet, I need to do something. everything I have is Toshiba. I have been looking at the LG TV's and I have heard nothing but good things, so we bought four for our restaurant in Jackson

  4. Member
    Join Date
    Mar 2006
    Location
    Mount Washington
    Posts
    409
    #4

    Re: a little something about LG Electronics (mikedaleo)

    hard to beat good customer service, glad it worked out for you mike.

  5. #5

    Re: a little something about LG Electronics (mikedaleo)

    There has been a rumor for awhile that Toshiba is working on a Blu-Ray DVD unit. Looks like that is more than a rumor. Toshiba makes a very good TV. Even though I have sold a ton of Toshiba, I prefer LG because they are one of the only companies that actually makes the panels. Panels being the most expensive part. Let me know when you are going to stop by. I will be gone next week on vacation.

    Mike

  6. Member
    Join Date
    Jul 2004
    Location
    Summer Shade, KY.
    Posts
    8,269
    #6

    Re: a little something about LG Electronics (TritonMJM)

    I have a LG 17" flat screen for a monitor and love it

    2011-721ProXp/250SHO

  7. Banned
    Join Date
    Oct 2007
    Location
    Catlettsburg
    Posts
    13,542
    #7

    Re: a little something about LG Electronics (EdDavisKY)

    should send them my dam phone then...

  8. Member
    Join Date
    Apr 2005
    Location
    Louisville
    Posts
    1,548
    #8

    Re: a little something about LG Electronics (jseasor)

    Mike...Whats the name of your store? I'm in the market for one right now, well as soon as the tax money gets here. How far is your store from Louisville?




  9. #9

    Re: a little something about LG Electronics (Sticks11)

    Charlie Wilson's Appliance
    202 E Market St
    Louisville KY 40202
    502.583.0604

    I carry LG, Sharp, Toshiba, and JVC.

  10. Member
    Join Date
    Apr 2005
    Location
    Louisville
    Posts
    1,548
    #10

    Re: a little something about LG Electronics (TritonMJM)

    Ok. I saw where you lived and thought the store was up in IN.

    I might walk over on my lunch break today, you working today?



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