Results 1 to 4 of 4
  1. 05-13-2025, 07:31 AM #1
    PHam
    PHam is offline
    Member
    Join Date
    Mar 2006
    Location
    West Columbia, SC
    Posts
    166

    C Monster App Can't Connect to Server

    I have been trying for the last three days to update my Power Pole Gateway using the C Monster app and continually receive the "can't connect to server" message when starting the app and connecting to the PP Blades and PP Charge. Spoke with Power Pole customer service yesterday and they acknowledged they believed they had a server issue last Friday (5/9/25), but were correcting the issue. Is anyone else having this issue?

    Thanks.

    P Ham
    Reply With Quote Reply With Quote
  2. Skincheese
    Skincheese is offline
    Member
    Join Date
    May 2021
    Location
    Frederick Maryland
    Posts
    145
    #2 05-16-2025, 02:35 PM
    Yes I am also having this issue. I was told by PP that the CMonster app is being replaced by the power pole app but I am still having the same issue as if today
    Reply With Quote Reply With Quote
  3. MWO
    MWO is offline
    Member
    Join Date
    Aug 2015
    Location
    Toronto, Ontario Canada
    Posts
    77
    #3 05-20-2025, 06:55 AM
    I've been trying to send a diagnostic report for the last 2 weekends without any success.
    Reply With Quote Reply With Quote
  4. Fishnbuds
    Fishnbuds is offline
    Member
    Join Date
    May 2012
    Location
    San Antonio, TX
    Posts
    73
    #4 05-28-2025, 09:16 PM
    Same here. Just keep getting the “can’t connect to server message”
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »