Issues with ghost trolling motor

[bigal74848]

Have a ghost 3years and 3 months old. I've used it about 6times this year since a warranty repair for shaft bearings in January. Today while fishing i change speed setting and then start turning left and completely quit. Only thing that would work was continous on which was programmed in one of the switches. Nothing else would work including steering it with foot pedal. Completed reset and relearn of foot pedal. I have 39.v to the trolling motor side of wires from battery. Anyone experienced anything like this?

Thanks
Big al

[bigal74848]

I wanted to provide update in case someone else has similar issue. Contacted lowrance and provided proof of purchase. I was informed that it would be covered by warranty. Took it to warranty center in tulsa and 2 days they contacted me stating water intrusion and the unit could not be repaired. They stated lowrance is sending me a new trolling motor under warranty. I've gotten it but haven't used it yet since I'm down for a month due to surgery.
1st thank you lowrance for the excellent customer service.
2nd the entire process was quick and easy to resolve. No long waits on phone (5mins or less) and quick response via email. Very pleased with entire process.

Allan Brooks

[Zone18]

I wanted to provide update in case someone else has similar issue. Contacted lowrance and provided proof of purchase. I was informed that it would be covered by warranty. Took it to warranty center in tulsa and 2 days they contacted me stating water intrusion and the unit could not be repaired. They stated lowrance is sending me a new trolling motor under warranty. I've gotten it but haven't used it yet since I'm down for a month due to surgery.
1st thank you lowrance for the excellent customer service.
2nd the entire process was quick and easy to resolve. No long waits on phone (5mins or less) and quick response via email. Very pleased with entire process.

Allan Brooks

Excellent......Sorry for the hassel you went through, but it worked out in the end for you. Tight Lines! and get well soon.

[Rangerdeepv]

Lowrance's CS has improved? Wow! Back in the Fave category here!