Don
I am only a little over an hour from Sherms Marine, I am taking it there tomorrow. Thanks for the help!
Don
I am only a little over an hour from Sherms Marine, I am taking it there tomorrow. Thanks for the help!
Fantastic choice.
Dual Mercury Master Technician- for Mercury Outboards, Mercruiser and Mercury Racing at European Marine in Greenville, SC.
Still consider myself a "Marine Apprentice" after 48 years (learn something new every day).
Mercury Parts, Mercury Outboards, Smartcraft & Accessories, Injector Service, TDR Reeds- BBC Sponsor
sherm is a great guy!
2022 z519 cup 225 merc 4s ser # 3B210484. 2--hds12 live units. 2 poles, atlas plate, ghost, hamby's, active target, merc digital gauges
2002 basscat pantera 3 (dad bought new) sold 8-2-22
2000 stratos 20 ss (bought new) 200 hp Rude ficht great boat/motor sold 11-21
pulled by a 2500HD Denali will all the BANKS upgrades
MAGA 45-47
ASE/GM Master tech before tools
Update:
Sherm found that my lower unit was shot, he said all the gears had damage and I had a lot of metal in the oil, which is crazy because I completed my 1 year service in February and all of my fluids look great and my boat is stored in a temp controlled barn so this failure had to just happen. He gave mercury my engine logs and checked runout on the prop shaft along with some other checks a couple of days ago and said we had to wait to see what they said because I am on the Platinum service plan. Sherm called me this morning and Mercury is send me a brand new lower unit! I had a lot of anxiety that Mercury would try to say I hit something or find some other reason to deny this warranty claim but they honored it and took care of the problem.
They're actually pretty good about taking care of ones that fail due to a defect. It's the ones with case damage, bent propshaft, twisted splines, chipped or broken single or adjacent teeth, etc. that become difficult.
I still wear black shirts every weekday for this reason.
Dual Mercury Master Technician- for Mercury Outboards, Mercruiser and Mercury Racing at European Marine in Greenville, SC.
Still consider myself a "Marine Apprentice" after 48 years (learn something new every day).
Mercury Parts, Mercury Outboards, Smartcraft & Accessories, Injector Service, TDR Reeds- BBC Sponsor
Don
I know I am pretty happy with the outcome and the extended service plan definitely payed for itself!
I've seen lower units cause a noise like this as well, before they came apart.Originally Posted by EuropeanAM
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