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  1. #1
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    Solix not recognizing ethernet

    New Solix gen 3 10 with the new update will not link with new Solix 12 gen 3 with the update installed. Any way to fix it?
    2000 Triton Tr21
    2002 Mercury 250 Pro XB

  2. Member
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    #2
    Anything else new? What did you replace? Change out power wires and fuses? Direct link or hub? What else you running? How strong is your battery situation? Just trying to help, you were going to get these questions no matter what. So both units are new? If thats the case, get one set up with transducers etc, then power on the others.

  3. Member
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    #3
    New boat, new units. Was working the first day out. Now nothing. Nothing has changed
    2000 Triton Tr21
    2002 Mercury 250 Pro XB

  4. Member
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    #4
    Did you add way points? I had 2 Solix gen threes quit communicating about a yr back, turned out being corrupted waypoints. Didn't happen in a day though. Deleted waypoints and all worked again.

  5. Member
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    #5
    Never marked a waypoint on them yet. I guess I’ll do a reset on it
    2000 Triton Tr21
    2002 Mercury 250 Pro XB

  6. Member
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    #6
    Something changed. I would start checking all the connections starting with your ethernet switch. Are all the leds flashing on the switch?
    Tell me where has a slow movin' once quick draw outlaw got to go

  7. Member
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    #7
    Switch?? Don’t know about a switch
    2000 Triton Tr21
    2002 Mercury 250 Pro XB

  8. Member
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    #8
    Quote Originally Posted by jusmangrum View Post
    Switch?? Don’t know about a switch
    If you have no switch, you must have an ethernet cable run from one Solix to the other for the two to communicate.
    2020 Caymas CX20 Pro, Mercury Pro XS 250 4 stroke, SN 2B735045
    Helix 15 msi G4N, Helix 12 msi G3N, Explore 12, Solix 12 G1
    Mega 360, Mega Live 2 w/ Targetlock, 8' Raptors,
    Minkota Ultrex 112 w/Ipilot Link, (2) 5 Port Switches

  9. Member
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    #9
    Yes I do. But they will not share information. They were the first day and now the 12 will not recognize the 10. The 10 will recognize the 12 but not share information
    2000 Triton Tr21
    2002 Mercury 250 Pro XB

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    #10
    You say new boat. Uh what year,brand.
    Knowing the setup helps.

  11. Member
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    #11
    2025 Bass cat. Like I said it was working the first day and now it isn’t. I had someone look at it and they said you need to get on the phone with humminbird. That’s what I’m going to do in the morning.
    2000 Triton Tr21
    2002 Mercury 250 Pro XB

  12. Member
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    #12
    A factory reset fixed mine when my apex wouldn’t see my xplore and solix.

  13. Member
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    #13
    Quote Originally Posted by Ahylt View Post
    A factory reset fixed mine when my apex wouldn’t see my xplore and solix.

    Was yours doing the same thing?
    2000 Triton Tr21
    2002 Mercury 250 Pro XB

  14. Member
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    #14
    Quote Originally Posted by Ahylt View Post
    A factory reset fixed mine when my apex wouldn’t see my xplore and solix.
    That would be the next step in my opinion, and probably what HB will suggest.
    2020 Caymas CX20 Pro, Mercury Pro XS 250 4 stroke, SN 2B735045
    Helix 15 msi G4N, Helix 12 msi G3N, Explore 12, Solix 12 G1
    Mega 360, Mega Live 2 w/ Targetlock, 8' Raptors,
    Minkota Ultrex 112 w/Ipilot Link, (2) 5 Port Switches

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    #15
    It would be unusual not to have a network switch on a brand new 2025 Bass Cat. I have included a link for typical network diagrams. take a peak to get the “lay of the land” on a modern bassboat. LINK: https://humminbird.johnsonoutdoors.c...rking-diagrams
    Tell me where has a slow movin' once quick draw outlaw got to go

  16. Humminbird Moderator SLYDoggie's Avatar
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    #16
    If you haven't already, make sure the ethernet connections are tight. If you do have a 5 port switch, you might also try plugging into different ports.
    ---> Regards, Steve Yarbrough (AKA: SLYDoggieTN or SLYFishing on YouTube)
    • Apex 19/16/13, Xplore 9, Mega 360, Mega Live 1, and (2) Mega Live 2s
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  17. Member
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    #17
    I don’t have a switch. It’s wired. It’s 2 units. I do not have anything else connected to it. Like I said. It worked great the first day out and then stopped. I’m going to do a reset today then call humminbird.
    2000 Triton Tr21
    2002 Mercury 250 Pro XB

  18. Member
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    #18
    Turned both of them on today and work like it’s supposed to. So irritating
    2000 Triton Tr21
    2002 Mercury 250 Pro XB

  19. Member
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    #19
    Quote Originally Posted by jusmangrum View Post
    Was yours doing the same thing?
    Yes it was a factory rest and haven’t had a problem since, thank goodness

  20. Member
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    #20
    Thank you very much
    2000 Triton Tr21
    2002 Mercury 250 Pro XB