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  1. #1
    Member
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    Jun 2014
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    Austin, TX
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    16

    Ionic Battery - faults, high voltage spikes, $3K costs so far

    I've posted in the BBS lounge and electrical issues as well. I'm pretty infuriated right now. Buyer beware of the Ionic 12V 125Ah battery as a starting battery for a Ranger. It's cost over $3K so far and more to come. Some of the cost is because of BPS round rock incompetence in performing basic troubleshooting as I ask to check voltage on the battery.

    In summary, I purchased the 12V 125Ah dual purpose starting battery in early December and installed on Dec 4th. I ran it on a couple of weekends and no issues that I could tell (not really noticing any engine surging). On Dec 30, 2024, coming back from a long run and my entire electrical system shutdown. Ranger touch panels were dead. After a $700 tow to the ramp, I took my Ranger 520C to the BPS service dealer in Round Rock. All 3 touchpads and the ECM were replaced totaling $2300. The thought that the pads were faulty and that's what the techs at BPS went with. I suspected the battery and even asked them to check voltage but BPS techs did not check voltage. So, I took the boat out today after an expensive and timely service (over 2 months) and all pads died again. During that run and before it died, my Mercury 250 ProXs was surging slightly.


    Thankfully, I had purchased the key set from Ranger and started the engine again. When I ran it back to the ramp, the engine was surging (rpm drop). I stopped and idled and notice my voltage at the smart panel was rapidly going from 13, 15, and even 22V. When heading on plane and increasing RPM, the voltages was rapidly changing with spikes up to 22V. I trailered and took it to my Mercury Service Dealer in Lago Vista. So thankful, for Brad at Lago Vista Marine as he spent an hour with me at no cost. He's maintained my engines for almost 20 years. He hooked up the Mercury to the laptop and he confirm the spikes of voltage at idle and with increasing RPM. The laptop hooked to the engine display red warning with those spikes of voltage. We were wondering why I wasn't getting faults in the Merc system.


    In order to determine if alternator or battery, we installed a new Interstate AGM battery in the boat. After starting, the voltage stabilized at 13V and there was no spiking which is typical of AGM batteries. Engine was smoothly running (purring). In short, the Ionic battery is faulty and causing large voltage spikes and has incurred $3000 worth of damages to my boat and 3 months off the water. Today, the battery has probably fried three more pads which will cost me another 1K. This is infuriating and I will be posting on all of the bulletin boards and fishing sites to tell this story of the faulty batteries. At least Martin from Lithium hub could have responded to my email on Jan 23, 2024 to help diagnose and give some feedback. In the interim, I'm asking for a refund for the faulty battery at least. We will see if they even response since I sent an email to Martin at Lithium Hub on Jan 23 and no response.

    I have a 2019 Ranger 520 with Merc ProXs and ran AGM as a starter battery for years. Super reliable and never left me stranded. I'm never buying a Lithium battery again for a starter battery. No trust and can't afford another $3000 k worth of touch pads and ECM. Speaks to Ranger not devising a fuse setup for this. Good chance, I'm not buying a Ranger again, due to the touch pad and how it's setup.


    Again, buyer beware with these cheap lithium phoshate batteries like Ionic (Fly by night) companies. Unless they prove otherwise. I don't want anyone else to go through this.

  2. Member
    Join Date
    Dec 2011
    Location
    Huntingtown, MD
    Posts
    2,865
    #2
    I have been running a Ionic 125 in my 521VX and 521C for past 2 full seasons this one will be 3rd with not 1 issue in either boat. This is with a pro xs 250 2stroke. I highly disagree with the BS you are putting out about Ionic being a cheap fly by night company when in fact they are at the higher end of quality.
    04 521VX 250 Pro XS
    14 521C 250 Pro XS

  3. Member
    Join Date
    Mar 2020
    Location
    San Angelo, Texas
    Posts
    3,507
    #3
    You just repost what was previously deleted

  4. Member
    Join Date
    Oct 2011
    Location
    chula vista
    Posts
    432
    #4
    I have been running ionics on my ranger for three years with no problems. I can’t see how a battery can be a source of problems.

  5. Member
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    Apr 2013
    Location
    Orinda, CA
    Posts
    359
    #5
    You should be more pissed @ BPS for selling you 2.3k worth of keypads than at Ionic for (possibly) selling you a bunk cranking battery ... I've been running the same battery since Fall of 2023 with no issues. Hoping it stays that way.
    2024 Z520R / 2022 250 ProXS

  6. Member
    Join Date
    Jun 2014
    Location
    Austin, TX
    Posts
    16
    #6
    I see the moderators deleted my other posts to inform others. What is this? Twitter in 2020? I guess to save sponsor $$$. Wow.. so much for the little people. Well, I hope others don't have to deal with this using Ionics. I've never had any issues with AGMs like this and they've never left me stranded. Reliable and sturdy. I ran an Ionic for 2 weeks and catastrophic failure (current diagnosis).

    I agree on BPS incompetence just simply not diagnosing the voltage spikes and I will never take to it to BPS service but that's all there was in my area in December on Ranger's website. Now that BPS is selling Ranger they are servicing now. The other two local shops that I took in for warranty work don't service Ranger anymore.

    But all of the touch pads were fried by the battery voltage spikes on Dec 30.. not BPS.. and based upon today's diagnosis. I thought it was a pad issue and not a battery. Today, I had 20-year Mercury Marine Service owner and Mercury technician diagnose with me today. Plugged into engine and with new AGM spikes / engine ran smoothly. With the ionic, rapid spiking at 13, 15, and 22V. When I took the Ionic battery out of the boat, I heard something rattling around in there. For a brand-new battery, that's not good.

    We will see how this plays out, I wouldn't trust Ionics in the boat anymore. Still no contact from them from Jan 23 or from today. That's poor customer service for the cost of these batteries.

    I'm glad all of you have had good experiences with Ionics, good for you and hope you don't have to experience. Just informing others about my experience and the potential risk of switching. and the response by the company. I'm someone who fishes every weekend and tournaments and very careful with my boat, engine and electronics. Every 100 hours and 300 hours my engine is serviced, garage kept..

  7. Member
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    Dec 2009
    Location
    Pickering, ON
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    320
    #7

  8. Member goodman_fishing's Avatar
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    Apr 2023
    Location
    Pilot Point, Texas
    Posts
    987
    #8
    Sounds like a bumpy experience, hope you get some resolution to it soon
    2020 Tracker 190 TX | 115 ProXS | Spitfire x7 Prop @ 51mph | 6" Jackplate | Garmin Force @36v | 8612xsv w/Livescope+ |

    YouTube - Fishing & Lithium Battery Content: https://www.youtube.com/@goodmanfishing/videos

  9. Member I.P. Freely's Avatar
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    Sep 2017
    Location
    Lake Lanier
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    3,705
    #9
    Quote Originally Posted by trigger16 View Post
    This is infuriating and I will be posting on all of the bulletin boards and fishing sites to tell this story of the faulty batteries. At least Martin from Lithium hub could have responded to my email on Jan 23, 2024 to help diagnose and give some feedback. In the interim, I'm asking for a refund for the faulty battery at least. We will see if they even response since I sent an email to Martin at Lithium Hub on Jan 23 and no response. Again, buyer beware with these cheap lithium phoshate batteries like Ionic (Fly by night) companies.
    What is the warranty on Ionic batteries?

  10. Member
    Join Date
    May 2014
    Location
    Sussex, Wi.
    Posts
    484
    #10
    I've run Ionics 125 as a starter for 4 plus years in my Ranger with zero issues. I'm not sure I would say their batteries are cheap either. Every company with any product can have a bad one.

  11. Member
    Join Date
    Apr 2009
    Location
    Indianapolis, IN
    Posts
    2,203
    #11
    I have run a 125ah Iconic on my cranking side for 41/2 years no problem. The batteries have
    like a 11 year warranty. Good luck.

  12. Member bloodman's Avatar
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    Oct 2008
    Location
    Belvidere, Il
    Posts
    6,150
    #12
    Any lifepo4 battery can have BMS issues. You should set voltage alarms to monitor and warn of voltage changes. Most graphs and smartcraft gauges have these alarms that can be set in parameters you want. I have had situations that appear to be from the 125 battery bms that luckily tripped a breaker and protected my equipment. i now have alarms set to lmk.

  13. Member
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    Jun 2014
    Location
    Austin, TX
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    16
    #13
    We will see on the warranty.. again no response from Lithium Hub from a Jan 23 email asking for help with my situation, then crickets. Contacted again yesterday after another failure of touch pads..Grrr..still angry. I don't want a replacement. I was going to changeout trolling lead acid batteries this year with lithium and have one specifically for my electronics only but it ain't going to be Ionics.. Burn me once.... I'll never run a lithium as a starter in this Ranger, maybe in a new boat. Again, glad you guys had success but I'm not risking another $2300 and almost 3 months off the water.

    Bought an AGM 31 interstate last evening and ran it this morning through early afternoon... Charged on Power pole charger and all was green this morning. I felt like I had my old boat back. Engine ran smooth and voltage was steady within 1-3 tenths of a volts (stable) with 10-15 seconds. Not multiple volts with peaks at 22 volts..yeesh, I just hope the Ionic Lithium didn't destroy my new ECM. Now back to BPS for them to troubleshooting pads and ECM this week and they failed to do simple diagnostics. I'm not paying for another set because of their lack of diagnostics and not fixing the main issues. Plus, they gave it back to me with the fuel gauge not working as well..they broke it... unbelievable. After this, I will never go back BPS Round rock Service for Ranger issues. Thankfully, I have an awesome Mercury service guy 5 minutes from the casa which took an hour of his time yesterday and he didn't charge me a dime...I just showed up and he helped me out by plugging into the engine and loaning me an AGM to test voltage. Lago Vista Marine, NW of Austin...Brad is awesome.

  14. Member
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    North Texas
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    #14
    It’s probably the powerpole charge causing the issue when connected to the lithium.

  15. Member
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    Mar 2010
    Location
    Pittsburg, TX Lake Bob Sandlin
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    432
    #15
    https://www.bbcboards.net/showthread.php?t=1264919

    Do a search for Power Pole charge problems and Share settings. Your issue sure sounds just like what others have been documenting here for over 2 years.
    JT

    2014 Ranger Z521C / Yamaha VMAX SHO 250 / IONIC Batteries
    Garmin 57” Force TM, ECHOMAP Ultra 106sv’s, LVS34

  16. Member
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    Aug 2017
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    North Texas
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    #16
    Quote Originally Posted by jpt7779 View Post
    https://www.bbcboards.net/showthread.php?t=1264919

    Do a search for Power Pole charge problems and Share settings. Your issue sure sounds just like what others have been documenting here for over 2 years.
    If it is….he will never own up to it. He’s too deep with blasting Ionic and blaming the world.

  17. Member
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    May 2015
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    WI
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    #17
    Quote Originally Posted by SteezMacQueen View Post
    It’s probably the powerpole charge causing the issue when connected to the lithium.
    x2

  18. Member
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    Apr 2014
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    SW, Ohio
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    #18
    Quote Originally Posted by SteezMacQueen View Post
    It’s probably the powerpole charge causing the issue when connected to the lithium.
    would not ever buy one myself!! just look how many used or new in box make the for sale area!
    2022 z519 cup 225 merc 4s ser # 3B210484. 2--hds12 live units. 2 poles, atlas plate, ghost, hamby's, active target, merc digital gauges
    2002 basscat pantera 3 (dad bought new) sold 8-2-22
    2000 stratos 20 ss (bought new) 200 hp Rude ficht great boat/motor sold 11-21
    pulled by a 2500HD Denali will all the BANKS upgrades
    MAGA 45-47
    ASE/GM Master tech before tools

  19. Member
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    #19
    Quote Originally Posted by mactlman View Post
    would not ever buy one myself!! just look how many used or new in box make the for sale area!
    Neither would I. They make an average shallow water anchor with excellent CS. They need to stick to those. Their charger and trolling motor are a joke that great customer service will never overcome.

  20. Member I.P. Freely's Avatar
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    Sep 2017
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    Lake Lanier
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    #20
    Quote Originally Posted by jpt7779 View Post
    https://www.bbcboards.net/showthread.php?t=1264919

    Do a search for Power Pole charge problems and Share settings. Your issue sure sounds just like what others have been documenting here for over 2 years.
    Hmmmmmm

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