We all know how great it is. I just wanted to give another shout out to Allan in parts. I had to order parts to start fixing some wear issues with my 12 year old Puma ftd and trailer. Allan goes above and beyond to help people out and it is refreshing in this day and age to have somebody who takes the time to truly understand and help people out as best as he can. Thanks again Allan and BCB!
Allan continues to be a great resource for our owners.
Thank you for recognizing his dedication to all of you.
BCB
Originally Posted by Bass Cat Boats
Allan could make a fine living teaching customer service. One of the best in the business.
2013 BassCat Cougar
Serial # 1B962763
Allan is one of a kind. Joy to speak with and always gives you first class service.
2022 Basscat Jaquar
Mercury 300 Pro Xs
alan
2022 z519 cup 225 merc 4s ser # 3B210484. 2--hds12 live units. 2 poles, atlas plate, ghost, hamby's, active target, merc digital gauges
2002 basscat pantera 3 (dad bought new) sold 8-2-22
2000 stratos 20 ss (bought new) 200 hp Rude ficht great boat/motor sold 11-21
pulled by a 2500HD Denali will all the BANKS upgrades
MAGA 45-47
ASE/GM Master tech before tools
I would like to second this. I talked to Allan on Wednesday. Asked him a few questions about some trailer parts and told him I would be ordering new bunks for my trailer that evening. I guess he was looking for my order because it shipped Thursday and was at my house Saturday. I was very surprised because on the site it says 2-4 weeks lead time. Replace my bunks today and will be ready to head to Mountain Home in 2 weeks.
Allan is the Man. Thanks for all the great customer service .
Allan is a testament to Bass Cat and its culture.
Allan was really helpful with my last 2 orders. Can't believe I only paid $1 for shipping on a replacement set of bunks. I asked first before I placed the order and he chuckled and responded with a YES!
He is a great asset to BCB.
Just talking to Allan on the phone is a day brightener. He somehow makes it a treat just to order parts.
"There was a time I didn't fish, but I cannot remember it".
Alan is the man. We should all strive to provide customer service like him.
Brad Krone
Top notch company. would (will) buy again.
Reply With Quote