I have a 12 Volt DC power supply for my Helix 9. I can power it up at my desk on Simulator and go through the menu's, check Lakes out, etc. I just got a Helix 12 and tried to do the same thing, and it won't power up? The direction arrow circle lights up, but the 12 just won't come on. Works fine on the boat. The Helix 9 powers up fine with the 12 v regulated power supply. I think they both use the same power cord. I bought a spare to use at my desk.