My Ulterra stuck in the raised vertical position when trying to stow. Tried resetting, power cycling, checked voltage all to no avail. Getting a flashing stow icon on the remote. Tried the foot pad and the same issue. Did the emergency stow procedure to get it back in the boat. Tech support said its low voltage (already checked that). Just getting back from out trip and will troubleshoot then. Any ideas? Bad motherboard?
TIA Phil
Low power is a common cause of what you are describing. If some of the mechanical mechanisms are binding that creates the same situation as low power. (not enough power to get the job done) Connections between the batteries and TM cause the same. Bob
Tell me where has a slow movin' once quick draw outlaw got to go
Load tested the batteries and all good. Was able to get the stow/deploy motor to move by power cycling the unit multiple times. The stow/deploy functions work opposite as they should. Reconnected the tm shaft to the stow deploy screw/motor and got the unit to move. When it hit full deploy, it tried to continue further and then set off the fault and beeping. It appears the limit sensor is bad on the mother board. FYI had a volt meter on the unit when the deploy motor was working under load and it never went below 37 volts.
Please let us know what fix's it. Bob
Tell me where has a slow movin' once quick draw outlaw got to go
There is proxy switch on the mount that can loosen up or break (which mine did). $10.00 part. it used to be plastic, but the newer part number is metal now, so obviously they had a few of them break
After calling Minn Kota tech support multiple times, I gave it one more shot today. Temporarily mounted the motor so that it could fully deploy without hitting the trailer, but still using the same battery/wiring as before as to not change that control condition. The unit would deploy, but not lower the TM shaft and caused an error code and beep at that time. It certainly appeared that the trim motor was trying to continue after it was deployed. I took the front right cover off to expose the cam and sensor. The wiring appeared to be intact, however I for the life of me could not see what could possibly be tripping the cam lever. Called tech support and talked to Brenda. Explained what was going on. I gave her the serial number. After researching she mentioned that there was an updated cam arm assembly that she would send me at no charge. We went through the parts diagram and found that there should be a small sleeve in the cam arm which should trip the cam sensor lever. There was not, so I fabricated a sleeve, inserted it and gave it a try. BAMM! The unit works perfectly now. The updated cam lever has a new sleeve that stays in place. Still curious as to why the unit would not reset, we tried again with the unit deployed and this time with the cam sensor lever in the correct position and the unit now will go into the reset mode. Hopefully this will help someone out in the future.
Not sure what you calling the reset mode. But there is a learning mode that will only work when the deployed cam is activated. This mode is activated by pushing the power button to turn the unit on then after the unit is on you push the power button 3 time in a row. this mode will only activate when the deploy cam is activated. Which was where your problem was. The only other mode is the learning mode for the trim module. This mode is done by pushing the power button to turn the motor off. You then push the power button and hold it down. The green lite will switch to flashing red for a second or two, then switch back to flashing green. This means that the trim module is learned. You push the power button again to turn the unit off and then again to turn the unit on.
This problem occurs also when you have a bad connection or a bad battery.
It is also a good practice on this motor to make sure the power is removed from the motor to charge the troll motor battery. Unplugging or turn the troll motor power breaker off. If you don't have a breaker then it is strongly recommended you add one in on the positive wire going to the troll motor. 60 amp is recommended. Same for power plug if you using that. Battery tender makes a good one and so does Minn Kota.
What you are referring to as the "learning mode" is the reset feature I was referring to. This is what I attempted to do while on the water and the TM stuck in the vertical deployed position. I appreciate your effort to help.
From the Minn Kota troubleshooting guide:
": The Reset Procedure must be performed. (Also see Trim/Stow Reset Procedure) Todo this the motor MUST be in the deployed position, with the motor and shaft assembly vertical and thelatch pin in the steering housing engaged into the aluminum base extrusion catches. Then, with thevoltage appropriate for the motor being serviced supplied to the motor, press and release the Powerbutton. The green system ready LED should be displayed, wait three (3) seconds then press and releasethe Power button three (3) times in quick succession within a two (2) second time period. The motorlower unit and shaft assembly should then come straight up until the motor belt collar contacts theunderside of the steering housing, pause, and then extend back out about six (6) inches from the steeringhousing. This resets the trim module counter and completes this procedure."
Agree with you that the reason the reset procedure would not work was due to the fact that there was no roll pin in place and thus the unit did not sense it was deployed. As you mentioned, I successfully performed the trim learning procedure, so I was fairly confident that the issue was with the deploy sensing.
FYI there is an upgraded Cam Arm Magnet Assembly part #2777903 for my 2016 Ulterra that addresses the issue of the roll pin coming out of the cam lever. Brenda with MK tech support is sending me one at no charge.
I find it interesting and somewhat frustrating that no one at Minn Kota tech support mentioned that this could be the issue at any time during my previous 4 calls given the problem description and symptoms provided. It appears this was a known issue due to the introduction of the upgraded cam lever assembly. That said, hats off to Brenda at Minn Kota tech (my 5th call) for putting up with analytical process and helping me with this issue! I owned a mobile electronics store for 30 years and learned quickly that the more information I could get from the customer regarding an issue, the more likely it would help in the trouble shooting process. Attached is a picture of the upgraded cam lever assembly.
2777903-Logo_large.png
Anyone know where you can get a service manual for the Ulterra trolling motor?
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