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  1. #1
    Member
    Join Date
    Feb 2008
    Location
    Dickson, TN
    Posts
    900

    Warranty about to expire on My E-tec 225 HO need help

    I put up a post earlier about my e-tec not starting. they finaaly determined that the compasitor went bad and replaced it. I picked it up on Monday and went pre-fishing on wednesday for my weekend tourney. It didn't sound right to me as soon as i started it up. sounded like it had a muffler on it soons as I put it in gear. When I went to get on plane the hole shot was horrible and finally when i did get on plane and trimmed it all the way up, the top end speed was on only 60.5 mph(GPS) and the rpm would only go up to 4800 and wouldn't go past 5000. While my boat was in the shop the bush mounts on the motor were bad and they replaced them and it was covered by the warranty. they had to pull the powerhead to do it. I dropped the boat off this morning and they couldn't get it to start and stay idled. they did some more test and determined that the #3 plug was getting very little spark and the #4 wasn't getting any spark. They were on the phone with a rep and they believe the computer is gone bad again which this computer is a new one they put on last week. I have never had any problems with this e-tec except it was going through TPI's(total of 4 since new). Now all of a sudden everything is wrong. they have put a new fuel pump on it, new computer, new TPI, new compasitor. they thought originally the injectors were bad so put new ones and later put my old ones back on after they found the compasitor was the problem. Now they are going to put another new computer again. My warranty expires in 2 weeks and I'm afraid after all they taken off and put back on, everything isn't hooked backed up the way it should be and I'm going to blow the motor and it will be on my nickle. What should I do? Should I contact Bombardier customer service for help? I'm not trying to bash anyone. The dealer has jumped on my boat and the mechanic has put time into trying to fix it and I appreciate it however my boat still isn't running and I'm missing tournaments now because of it. I wish someone would be man enough to speak up and just say hey, I can't fiqure this out and I need someone (rep) to come here that can get this thing fixed right. For that matter I'd sleep better at night if someone would go down and go over it to make sure everything is put back and set up like it suppose to be. What would you do?



    2005 TR21X DC
    2005 E-Tec 225HO
    75.7 MPH GPS Full Tourney Load 3/4 tank of fuel

  2. Member
    Join Date
    Mar 2006
    Location
    Clarkston, MI
    Posts
    383
    #2

    Re: Warranty about to expire on My E-tec 225 HO need help (mikes05triton)

    If nothing else, I would buy an extended aftermarket warranyty from your dealer there ,such that you don't get pinched in two weeks when yours expires.

    I got one for my 03 DI motor for an additional 3 years for around $1800. Just do it beofre the factory expires, or they won't cover you at all.

    Jack

    2005 Ranger 520 DX
    2005 Mercury 225 Optimax Pro XS
    Mercury Trophy 24
    Mk Ultrex 110 Ipilot link
    Powerpole 8'
    Hb helix 9 di S/N
    Hb helix 10 si. S/N
    Garmin 10 UHD W/ Panoptix

  3. Moderator SEAHORSE's Avatar
    Join Date
    Jun 2004
    Posts
    9,638
    #3

    Re: Warranty about to expire on My E-tec 225 HO need help (mikes05triton)

    <TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by mikes05triton &raquo;</TD></TR><TR><TD CLASS="quote">

    What should I do?

    Should I contact Bombardier customer service for help? I'm not trying to bash anyone. The dealer has jumped on my boat and the mechanic has put time into trying to fix it and I appreciate it however my boat still isn't running and I'm missing tournaments now because of it. I wish someone would be man enough to speak up and just say hey, I can't fiqure this out and I need someone (rep) to come here that can get this thing fixed right.

    </TD></TR></TABLE>


    By all means, call customer service with your serial number and tell them the whole story. You want that all on record. The phone is 847-689-7090.

    Your tech has his own hot-line direct to the factory techs and he should be talking to them also to get your problem fixed.
    -----


    A Technical troubleshooter possessing more tools than talent !

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