Guys, I don't like writing this any more than any of you SHO owners will like reading it but I told you I'd give you the honest outcome and not bias it in any way shape or form so here are the facts.
My motor is down due to the failure of the rings which caused the extensive damage to the cylinder walls which we all understand.
What we don't know is "why" did the components fail? Neither does Yamaha apparently. We can ascertain that it's defective by looking at the damage that's right in front of us. That part is easy. What we can't do is explain how or why it took place which does nothing to help you guys avoid this from happening as I followed the break in to the letter and was not ever abusive to my equipment.
The solution I was hoping for is a fully dressed power head. This is traced back to oil/gas not playing nice together thanks to the rings not doing their job. We don't know if they played a part or not but guess who's going to get to find out? Yeah, that would be me.
So what did we learn here? Not much other than Yamaha's strategy is to send a box full of parts, have the tech here at my dealer tear this motor apart, put exact copies of the same parts that failed back on the motor and "hope" it does not happen again.
2 things are really wrong with that (actually there's more than 2 but here are the main 2 things in my mind)
1) It takes 2 full days to do that job vs. "bolting on" a new power head and getting me back on the road doing Phoenix/SHO demos and representing the brands as I've loyally done.
2) Yamaha loses money on this deal by having to pay all of the shop hours for warranty work. What do I care about that right? Plenty, it means that my motor is a guinea pig and we'll try the same stuff and hope it does not happen again but we now have a new benchmark of 62 hours before the first one blew.
Am I angry because it happened? No, not really because I'm reasonable and I know that things break.
Took a chance on new technology, it failed - that happens, but the engineers have no solution other than send the same stuff out to the field and hope it does not happen again. Tell me I'm off base here in my low confidence on this one.
Modified by lknbassman at 8:21 PM 8/9/2011