Irwin Marine

[Basscatfrank]

Many times we complain about poor service we receive but rarely do we offer praise for good service. I just want to pay a compliment to Irwin Marine. Although I have never purchased a boat or motor from them they treat me right. I have been bringing my boat to them since I bought my first Optimax in 2001. I have an 04 Optimax now that I was having a water pressure problem with. After an impellor change and lowering of the motor it seems to be cured. Here is what makes them special. The mechanic, John, just called me to see how everything was running. Linda, who works there also, has done the same in the past as well. Excellent customer service! If you need work done I recommend them highly.

[Mac]

Not too often do you get quick service.
If one of my trucks needs work, I make an appointment. I drop it off that day and pick it up when they say it will be ready(usually a day or two). I can't stand it when they say drop it off and we'll get to it. I did that once and my boat sat in the yard at the marina for 7 weeks. This was a tune up!!! I'm glad I got it there in March. I got it back the day before my first T. A boat shouldn't be grounded for repairs for over a week. Tear it downshould take no more than a day...order parts and 3 day delivery it ...a day to put it back together.

Glad to see things went well for you. Sorry for the rant.

[JAZZ]

I've heard good things about them also.My daughter's ex fiance s dad is a salesman there. He's a retired LtCol in the Air Force a nice man and a class act

[plbass]

Dealt with them for all my boat repairs weather large repairs or just maintenance. My boat has always been well taken care of.