I was wondering if anyone has ever had a problem getting in touch with them?
I placed an order about a week ago, and it's shown as "processing" since then. I had called and emailed because I wanted to add some items to the order, but have received no response yet.
I'm not worried about the materials not showing up, just trying to get an idea of how to best get in touch with them, how long it typically takes for them to ship, etc. Never bought anything from them before. A search here came back with a lot of high praise, good reviews, so again, that's not my concern.
Mike