Thread: Merc warranty

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  1. #1
    Member jignpig_72's Avatar
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    Merc warranty

    If I purchase a new Mercury 250 pro xs and receive the 7 year extended gold warranty, can I upgrade to platinum warranty later? And will it be cheaper since its an upgrade?

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    #2
    can and should as soon as possible price increases with time and hrs.
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  3. Member ifishinxs's Avatar
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    #3
    Quote Originally Posted by jignpig_72 View Post
    If I purchase a new Mercury 250 pro xs and receive the 7 year extended gold warranty, can I upgrade to platinum warranty later? And will it be cheaper since its an upgrade?
    I would get the platinum ASAP. Gold is already in place and upgrading to the platinum is not that big of a jump.
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    #4
    I'm in the same situation. Boat hasn't been built yet. Ballpark cost? Does the price increase every day, month or what?

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    #5
    The sooner you upgrade to Platinum the less it will cost. Contact Don at European Marine for BBC pricing.
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  6. Mercury 3L/4 Stroke/Verado Moderator EuropeanAM's Avatar
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    #6
    Quote Originally Posted by SilverFox579 View Post
    The sooner you upgrade to Platinum the less it will cost. Contact Don at European Marine for BBC pricing.
    ^^^^^ This.

    And please REMEMBER: GOLD and PLATINUM are NOT WARRANTY. They are SERVICE CONTRACTS.


    Dual Mercury Master Technician- for Mercury Outboards, Mercruiser and Mercury Racing at European Marine in Greenville, SC.
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  7. Member thebassoutlaw's Avatar
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    #7
    Quote Originally Posted by EuropeanAM View Post
    ^^^^^ This.

    And please REMEMBER: GOLD and PLATINUM are NOT WARRANTY. They are SERVICE CONTRACTS.
    Can you explain the difference in Gold vs Platinum and warranty vs service contract? I am going down the road with this decision soon!

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    #8
    In a nutshell, a warranty is an agreement by a manufacturer to do certain things, based on certain terms and conditions, for a period of time once the product goes into service. No charge to the purchaser. Automatically comes with the motor.

    A service contract is something that provides additional warranty like coverage but it is not the same. It is for sale. Optional. Can be purchased or not. Has terms and conditions and a time span that will generally be different from the warranty.

    All three documents (warranty, gold contract, platinum contract) can be found online.

    The cardinal rule is read the warranty/contract, read the warranty/contract, read the warranty contract. Don't be surprised, confused and possibly angry later on. Folks for the most part seem to have an irrational expectation that anything and everything going wrong will be fixed by the motor maker.

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    #9
    Quote Originally Posted by thebassoutlaw View Post
    Can you explain the difference in Gold vs Platinum and warranty vs service contract? I am going down the road with this decision soon!
    Gold covers only mechanical,Platinum covers mechanical and electrical.

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    #10
    Quote Originally Posted by ifishinxs View Post
    I would get the platinum ASAP. Gold is already in place and upgrading to the platinum is not that big of a jump.
    my reco as well. I did it at the time of boat delivery and it was not very much money
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    #11
    I upgraded mine from gold to seven years of platinum and it cost $799

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    #12
    Quote Originally Posted by Skippy909 View Post
    I upgraded mine from gold to seven years of platinum and it cost $799
    That seems very reasonable.

  13. Mercury 3L/4 Stroke/Verado Moderator EuropeanAM's Avatar
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    #13
    Quote Originally Posted by Skippy909 View Post
    I upgraded mine from gold to seven years of platinum and it cost $799
    What you mean is that you upgraded FOUR years of Gold to Platinum (which when combined with the Factory Warranty gives you a total of 7 years protection).

    Folks make comments like this all the time... but we need to be ACCURATE.


    Dual Mercury Master Technician- for Mercury Outboards, Mercruiser and Mercury Racing at European Marine in Greenville, SC.
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    #14
    Don, what’s the difference? It cost $799 to go from four years of gold to four years of platinum. You get three years of factory that is basically the same as platinum. At the end of the day it’s a full seven years of warranty! Get off your high horse, you make being a member of this website hard to do man! I swear the highlight of your day must be knit picking this forum! I knew when I posted that, that I’d get a response from you that my wording was incorrect!

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    #15
    Quote Originally Posted by Skippy909 View Post
    Don, what’s the difference? It cost $799 to go from four years of gold to four years of platinum. You get three years of factory that is basically the same as platinum. At the end of the day it’s a full seven years of warranty! Get off your high horse, you make being a member of this website hard to do man! I swear the highlight of your day must be knit picking this forum! I knew when I posted that, that I’d get a response from you that my wording was incorrect!
    Words matter. Moreso in warranties and contracts than it does in our general day to day discussions.

    It is not a full seven years of warranty. Never has been. Despite the unknowing calling a contract a warranty. Makes about as much sense as calling a four stroke a two stroke. Or calling an alternator a stator system. Or a wire a string.

    To the 99% that will never need to use the warranty of the contracts, this is all a moot point. To the less than 1% that will need to use the warranty and/or the contract, it might matter. Might matter big time.

    Since when has someone knowledgeable wanting to help educate folks become a bad thing? Is that testosterone talking?

  16. Mercury 3L/4 Stroke/Verado Moderator EuropeanAM's Avatar
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    #16
    Quote Originally Posted by Skippy909 View Post
    Don, what’s the difference? It cost $799 to go from four years of gold to four years of platinum. You get three years of factory that is basically the same as platinum. At the end of the day it’s a full seven years of warranty! Get off your high horse, you make being a member of this website hard to do man! I swear the highlight of your day must be knit picking this forum! I knew when I posted that, that I’d get a response from you that my wording was incorrect!
    Skippy... this makes three (3) strikes for you. Please do not post in the Mercury forums from here on out.


    Dual Mercury Master Technician- for Mercury Outboards, Mercruiser and Mercury Racing at European Marine in Greenville, SC.
    Still consider myself a "Marine Apprentice" after 48 years (learn something new every day).
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    #17
    Crazy to me how folks want to debate that which they have nil knowledge of.