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  1. #1
    Moderator
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    Sep 2004
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    Arkadelphia
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    Phoenix customer service still blows my mind....

    We ran into a slight problem with a boat that was about to be delivered and I didnt know what we were going to do. I called the factory and they OVERNIGHTED a very large package to keep everything on schedule. I just cannot say enough at how much their customer (and dealer) service ROCKS!!

    You always expect a new company to have the great CS when they are first getting started, but Phoenix keeps proving over and over they are the best at it. It seems that even after a few years, they just keep raising the bar.

    Jeff, I owe ya one!! Or 20!!

  2. Moderator
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    Jun 2004
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    Killen, AL
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    8,565
    #2

    Re: Phoenix customer service still blows my mind.... (marty92xrd)

    That's how you do it.........
    Jason Phillips

  3. Member
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    Aug 2009
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    Moncks Corner
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    543
    #3

    Re: Phoenix customer service still blows my mind.... (marty92xrd)


  4. Member alabamaphoenix's Avatar
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    Aug 2008
    Location
    Talladega, Alabama
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    2,450
    #4

    Re: Phoenix customer service still blows my mind.... (marty92xrd)

    That's one of the reasons that I just ordered my 3rd boat from Phoenix. 921 on the way! I wish it would get here sooner!

  5. Member
    Join Date
    Aug 2010
    Location
    Tampa
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    971
    #5

    Re: Phoenix customer service still blows my mind.... (alabamaphoenix)

    True dat'. They have been great for me a couple if times now.

    ... still waiting on my replacement horn though. Mine sounds like a dying billygoat, lol.

    to Phoenix

    2022 Xpress H18

  6. Member
    Join Date
    Feb 2005
    Location
    Kentucky
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    6,338
    #6

    Re: Phoenix customer service still blows my mind.... (microsalmo)

    "Luminous beings are we not this crude matter." Yoda

  7. Member
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    May 2008
    Location
    Holland, MI
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    1,903
    #7

    Re: Phoenix customer service still blows my mind.... (nightbasser)

    Ditto!! Great answering questions and taking care of things I have asked about. Awesome!

    1st PHOENIX in Michigan

  8. BBC SPONSOR alarson31's Avatar
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    Jan 2010
    Location
    Lanse, PA
    Posts
    770
    #8

    Re: Phoenix customer service still blows my mind.... (MI17Explorer)

    +1! I talked to Junior about getting some color samples and a week later they show up in the mail. That's customer service!

  9. Member
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    Jan 2007
    Location
    Seattle
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    593
    #9

    Re: Phoenix customer service still blows my mind.... (alarson31)

    Micro,
    So what's wrong with having a dying billygoat as an early warning device!!!!!!

    Mark


    MARK MADEROS

  10. Member BOBBER NE's Avatar
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    Jul 2011
    Location
    Wells, ME
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    285
    #10

    Re: Phoenix customer service still blows my mind.... (alarson31)

    He's the best.

  11. Member Phnx#22's Avatar
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    Jul 2009
    Location
    Montgomery
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    1,267
    #11

    Re: Phoenix customer service still blows my mind.... (marktfd88)

    <table width="90%" cellspacing=0 cellpadding=0 align=center><tr><td>Quote, originally posted by marktfd88 &raquo;</td></tr><tr><td class="quote">Micro,
    So what's wrong with having a dying billygoat as an early warning device!!!!!!

    Mark </td></tr></table>

    Yeah, beats the hell outta the molested sheep horn...and folks dont look at you funny either.

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