It's amazing that Verizon Customer service personell.......

[R.D.]

have no clue what is going on in there Company



Contract time is up but was going to get new phone anyway. Not really upgrading to Smartphone (I have no need of it), and there current phone line-up not really the best I've seen. But I follow forums/websites like cnet & phone arena about stuff. So I see the Samsung U380 was in the works for Verizon last December, but said there was no time on release. Just recently I've seen info about they have already filed with FCC on it and was expected to be ready to go by March 1st.

So I called them to confirm and all I get is "We don't have any informtion about any new phones coming out". I told the person that it has been info for a long time now & saw recently that was expected to be out 03/01. Again repeats that they do not know about new phones. I asked them how they were capable of doing there jobs when they don't know about products that are about to be in there stores by next week. And how they should know about the product & how well it works other than reading the promt they give you...........I got Silence. So I said that if I had as little information about the things that I know are coming out, I would not be very good at my job, and asked them if they were good at theres??.........................SILENCE


I polity ended our conversation with have a good weekend........................man I must be a real dick to expect SOO much

[Treg]

Shame on them for not going home after work and reading about future phones on web forums.

[tr19200]

Or they could be like Hummingbird reps and will not know until the night before

[Brent Jordan]

Ouch.

[DJ from MN]

<table width="90%" cellspacing=0 cellpadding=0 align=center><tr><td>Quote, originally posted by R.D. &raquo;</td></tr><tr><td class="quote">
I must be a real dick to expect SOO much </td></tr></table>

Would this be a bad time to agree with you??????????

[coolcajun]

They told me the same thing before the iPhone was released. But all they can say is what they are allowed to. Not really the person on the phones fault, just doing there job.

[ol man river]

<table width="90%" cellspacing=0 cellpadding=0 align=center><tr><td>Quote, originally posted by R.D. &raquo;</td></tr><tr><td class="quote">man I must be a real dick </td></tr></table>


admitting your problem is the first step on the road to recovery..... good for you !

[R.D.]

<table width="90%" cellspacing=0 cellpadding=0 align=center><tr><td>Quote, originally posted by ol man river &raquo;</td></tr><tr><td class="quote">


admitting your problem is the first step on the road to recovery..... good for you ! </td></tr></table>


I was born an (edit) and just Grew Bigger. My dad is an (edit) and his dad was and (edit). I come from a whole line of (edit)................not much left for me to do from that point


Just ask Tom

[ol man river]

<table width="90%" cellspacing=0 cellpadding=0 align=center><tr><td>Quote, originally posted by R.D. &raquo;</td></tr><tr><td class="quote">


I was born an (edit) and just Grew Bigger. My dad is an (edit) and his dad was and (edit). I come from a whole line of (edit)................not much left for me to do from that point


Just ask Tom </td></tr></table>

[Altro Cat]

<table width="90%" cellspacing=0 cellpadding=0 align=center><tr><td>Quote, originally posted by tr19200 &raquo;</td></tr><tr><td class="quote">Or they could be like Hummingbird reps and will not know until the night before</td></tr></table>

Is this a sly shot at our good friend Doug V...if so well played....

[Lizard Dragger]

we got a guy that works at our local store, he knows way ahead what is coming out. He will even call me if the date he gave me changes by a day!!

[Bassmeister]

Verizon will never get another red cent from me!!!

[PumaDave]

<table width="90%" cellspacing=0 cellpadding=0 align=center><tr><td>Quote, originally posted by R.D. &raquo;</td></tr><tr><td class="quote">have no clue what is going on in there Company



Contract time is up but was going to get new phone anyway. Not really upgrading to Smartphone (I have no need of it), and there current phone line-up not really the best I've seen. But I follow forums/websites like cnet & phone arena about stuff. So I see the Samsung U380 was in the works for Verizon last December, but said there was no time on release. Just recently I've seen info about they have already filed with FCC on it and was expected to be ready to go by March 1st.

So I called them to confirm and all I get is "We don't have any informtion about any new phones coming out". I told the person that it has been info for a long time now & saw recently that was expected to be out 03/01. Again repeats that they do not know about new phones. I asked them how they were capable of doing there jobs when they don't know about products that are about to be in there stores by next week. And how they should know about the product & how well it works other than reading the promt they give you...........I got Silence. So I said that if I had as little information about the things that I know are coming out, I would not be very good at my job, and asked them if they were good at theres??.........................SILENCE


I polity ended our conversation with have a good weekend........................man I must be a real dick to expect SOO much </td></tr></table>

They weren't fibbing to you. They have no clue when a new phone is due to launch? We usually get the notification in the stores a couple of days prior to launch. Verizon lets the web chatter stir the interest.

[PumaDave]

<table width="90%" cellspacing=0 cellpadding=0 align=center><tr><td>Quote, originally posted by Lizard Dragger &raquo;</td></tr><tr><td class="quote">we got a guy that works at our local store, he knows way ahead what is coming out. He will even call me if the date he gave me changes by a day!!</td></tr></table>

There are a some who are always speculating but only a handful really know the actual launch date. Heck I see all the phones weeks prior as I am part of the field test team. I have to sign a statement of confidentiality for Verizon and the OEM for each phone that I test.

Again we let the web create the excitement and hype the devices.