Has anyone else encounterd this?
I ordered a 150 E-Tec Oct. 15/05. After BRP announced a 7 year warranty in Dec. I talked to dealer and he said I would qualify. In March I spoke to dealer's sales rep at a boat show and he also confirmed.
Just got off phone with BRP tec support and he informed me I am NOT registered for 7 year because I ordered in Oct. and only orders Dec. 31-Mar.31 qualify.
I was curious about seven year warranty also . Am I suppose to get something from dealer verifying that I do receive it?
Mako call BRP support 847-689-7090 and give rep your Sn. Iwas told by 2 of their reps that unless you ordered between Dec 31 and Mar. 31 you can not get extended warranty.
My dealer says this is nonsense but he has nothing to send me to confirm I am covered.
Brp then informed me ther is nothing they can do as the dealer has to do it.
Now I'm afraid to use my boat as I don't know if I have ANY warranty. I wish their was some other number at BRP to call......
I called b.r.p. and my motors are registered for extended warranty. He said I should expect something in four to six weeks in the mail.
Thanks for checking. Didn't you order your engines prior to Dec. 05? I just called BRP again and they still won't budge on my extended warranty. Anyone else having a problem or know what gives?? I have had engine for 8 weeks so am pretty sure it's not registered.
Sorry, I can't count. There are apparently only 4 weeks in a month, not 8.
I really don't know when the dealer actually ordered the motors , but I guess in early jan.
Springseeker,
The motor comes with 3 years factory warranty (your covered).
Kenneth
BRP has come through! After the tec support guy gave me a number to fax in sales document I got a call within 30 minutes to confirm I would qualify for extended warranty.
I don't know what the mix-up was because I watched the dealer register my engine on- line on May 1.
You were lucky. The program started 12-31-06. Engines sold before that, even not being delivered till May 1st. should not of received the warranty. I would give BRP a call and thank them for this. Glad they helped you out.
Hi johnrude. I guess i am lucky they never argued a bit once I could contact the right dept. however I had been repeatedly assured by dealer in writing and verbally by the BRP rep (Henry W----N). Also there are guys on this and other forums who ordered last year who claim they have it too.
Anyway I did fax a thank you to same No. I sent request to.
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