I have been with them for over a year now and couldn't ne happier with the price and the service.
A little more than a month ago, I purchased a Ranger 521 VX and called to arrange coverage. All was well, then 2 weeks ago, after I tied up the boat at KY Lake during a rapid approaching Wind and Lightning Storm, one of the mooring lines broke apart and the boat was banged around in the dock and suffered some pretty nasty fiberglass gouges... I was sick! This was actally my first time on the water with the boat and I had no idea how much it would cost to repair. The boat was still useable but not nearly as pretty as the day I brought it home.
I went by a local Fiberglass Repair shop to see about getting it fixed and was shocked to hear it would be over $4k... I about fell over!!! The shop suggested I call my Insurance comany so I did.... I called and was immediately assured that they would do all they could to see that I got this looked into quickly.
The Adjuster called the shop and together they worked with photos of the boat and written estimates and within 24 hours, I was told that the boat could and would be fixed and all I was responsibe for was the deductable. I had no hassles whatsoever from the Adjuster and was reassured that he was only a phone call away!![]()
I picked up the boat last Friday and all I can say is WOW!!!......the boat looks great. This morning, I even got a follow call from Bob wanting to know how I was treated and was I happy with everything. I certainly never expected that at all!
Thanks Bob and thank you the the Carrier (who will remain unnamed) for all that everyone did for me! It felt like they went over and above for me....![]()