
Originally Posted by
rswan
The GPS was working fine on the unit—I could even display the GPS speed in the corner of another navigation screen. I called tech support yesterday and went through a bunch of settings with them. The tech recommended doing a factory reset once I was back on shore. (At the time, I was out on Lake Erie trolling for walleyes.)
This morning, I performed the factory reset, and everything returned to normal. I was nervous about losing my waypoints, but thankfully, everything was still there. I reset my preferences and screens, and now everything’s running smoothly again.
Huge thanks to tech support—for the great help. He used a live video link to see what I was seeing, which made the process so much easier. I really like these Garmin units. Fingers crossed I won’t need more help anytime soon, but it’s great knowing support like this is there if I do. Thanks Todd for reaching out. I have a lot of money blood sweat and tears into these new units and they are now running perfect!