Ionic app not showing batteries anymore....

[Jwags13]

Checked app for battery % before bed and all 3 batteries not showing on app. Any suggestions or anyone have that happen before. Thanks ahead.

[Aj14]

Try deleting the app. Then adding the app again.

[Jwags13]

Try deleting the app. Then adding the app again.

Ok. Will do. Thanks

[Jwags13]

Try deleting the app. Then adding the app again.

Didn't work. Still nothing showing up on my app. Erased and installed several times.

[GPtimes2]

Mine has been taking 4 or 5 minutes to show a reading the past week. I set the phone on the boat and came back to it. This may be different than yours as mine was showing the 4 batteries, just not status info.

[plbass]

Try plugging in your charger. Had the same issue and that's what worked for me.

[Jwags13]

Try plugging in your charger. Had the same issue and that's what worked for me.

They charged all night. Were full this morning according to the chargers. Gonna try to set phone by them.

[DREWTICK]

make sure location is turned on

also when reinstalling the app
uninstall then restart the phone then download again, always say YES to allow location

[Jwags13]

make sure location is turned on

also when reinstalling the app
uninstall then restart the phone then download again, always say YES to allow location

Ok. Thanks Drew.

[Jwags13]

make sure location is turned on

also when reinstalling the app
uninstall then restart the phone then download again, always say YES to allow location

Still not working? Any other suggestions? I'm outta town all week with work but I'll call ionic hot line on Monday.

[wdawson671]

I had the same issue on one of my TM batteries. I had to drain the battery completely, then jump it so it would accept a charge. and then charge it fully. The app then showed the battery

[Jwags13]

I had the same issue on one of my TM batteries. I had to drain the battery completely, then jump it so it would accept a charge. and then charge it fully. The app then showed the battery

Right on. I have 2 trolling motor batteries and 1 starting. None are showing up on app thats why I'm thinking it's the app and not the batteries themselves. Gonna call tomorrow and see what they say. How did u drain urs? Just use them without charging until they quit?

[Jwags13]

I had the same issue on one of my TM batteries. I had to drain the battery completely, then jump it so it would accept a charge. and then charge it fully. The app then showed the battery

Was it 50ah?

[DREWTICK]

if its all the batteries it more than likely the app or a app on your phone with conflict, have you tried another phone to be sure ?
you can try resetting one of the batteries to see if that does it but should not be 3 doing that

[wdawson671]

Right on. I have 2 trolling motor batteries and 1 starting. None are showing up on app thats why I'm thinking it's the app and not the batteries themselves. Gonna call tomorrow and see what they say. How did u drain urs? Just use them without charging until they quit?

I hooked up a 12v headlamp , one of the older style glass headlights like back in the old days. It ran for a few hours until the voltage was somewhere between 11 and 12 volts. Once the light was out, i jumped it for a few seconds with a 12 volt drill battery and then hooked up my lithium charger. no issues since.

[wdawson671]

Was it 50ah?

yes, it was one of the 3 50 AH batteries for my TM.

[Jwags13]

if its all the batteries it more than likely the app or a app on your phone with conflict, have you tried another phone to be sure ?
you can try resetting one of the batteries to see if that does it but should not be 3 doing that

I got a old galaxy s9 I'll try this weekend.

[buckmaster27012]

interesting, i'm using a S9 also and have been running to issues with app also. might be a sign for a new phone.

I got a old galaxy s9 I'll try this weekend.

[plbass]

Just went to check the charge of my batteries and same thing happened to me. Turn the app on and shows everything but the charge percent. Has anybody come up with a cure?

[DREWTICK]

Just went to check the charge of my batteries and same thing happened to me. Turn the app on and shows everything but the charge percent. Has anybody come up with a cure?

what phone? what version?

Screenshot_20231002_082650_Ionic Blue Batteries.jpg