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Last week I contacted Darby at Skeeter Boats customer service to talk to him about one of my electric compartment locks that quit working on my 06' 20I. He told me he would send me a new one to replace the broken one. Yesterday I received a package and when I opened it I found not one new lock but <u></u>SIX<u></u> brand new shiny electric compartment locks.
Now that's customer service!!!!! http://www.bassboatcentral.com/smileys/smile.gif http://www.bassboatcentral.com/smileys/smile.gif
John.
why is it when I contacted Skeeter they told me I had to contact a local Skeeter dealer for any help?? Is it because I don't have a brand new $60 boat??
I've had nothing but good stuff from my Dealer and Darby at Skeeter when I had some issues.
Darby has helped so many times I can't count them. He's hard to track down but once you get him he's the epitome of customer service.
I am glad someone is getting something out of them....and no....owning a 60K don't help....
Thats because there was a recall on not one but 6 of those locks in your boat http://www.bassboatcentral.com/smileys/Laugh.gif
I know I had an 06...
ZeroHour wrote: "Thats because there was a recall on not one but 6 of those locks in your boat
I know I had an 06..."
Not True: My entire alarm and lock system was upgraded about 2 1/2 years ago. This customer service issue had nothing to do with the recall. It was just good business sense in a down economy
John.
In all honesty i wont argue with you they took care of me...albiet after one heck of a battle.
mine was at Skeeter for six weeks two years ago....the locks not working was on the list but they never repaired them....they did not work properly then and still are that way today...not worth my time to fool with them down there...I keep it inside and take everything out when I travel...
They had mine 6 months and it came back worse than when it left...I ended up working a "deal" to get the 08 I have now..
They resold my 06 to some poor sap