Customer service

[tracer1]

I know this has been said many, many times but PP Customer Service is the best I have come across in many years. I wish some of the other companies (Lowrance Hbird, MKota, etc) would pay attention to PP service. I have the CM 1.0 system & recently changed my hose routing & length. I called PP & wanted to get the white plastic grommets for the thru transom effect. Plus I would have to replace the compression fittings for each line ( 4 each 8 total - grommets & compression). PP sent these to me, no charge even shipping. Now how in the hell can you top that. They didn't have to do that, as I was willing to pay for them ( & shipping). None of the other so called top of the line companies don't even compare to PP Customer Service. This is my 2nd set of poles & their CS has not changed one bit. I know this has been noted many times but it just amazes me how they run their business. Oh, & they sent me a quart of green stuff in case I had to add fluid. Damn Sam!!!!!!!!!!!!! That's awesome.

[KandKKustomz]

This is why when there trolling motor is released it will be a must have item. A great item isn't great when a company has poor customer service when a problem arises!

[lamoon78]

This is why when there trolling motor is released it will be a must have item. A great item isn't great when a company has poor customer service when a problem arises!

PP is coming out with a TM also

[figueira]

I know this has been said many, many times but PP Customer Service is the best I have come across in many years. I wish some of the other companies (Lowrance Hbird, MKota, etc) would pay attention to PP service. I have the CM 1.0 system & recently changed my hose routing & length. I called PP & wanted to get the white plastic grommets for the thru transom effect. Plus I would have to replace the compression fittings for each line ( 4 each 8 total - grommets & compression). PP sent these to me, no charge even shipping. Now how in the hell can you top that. They didn't have to do that, as I was willing to pay for them ( & shipping). None of the other so called top of the line companies don't even compare to PP Customer Service. This is my 2nd set of poles & their CS has not changed one bit. I know this has been noted many times but it just amazes me how they run their business. Oh, & they sent me a quart of green stuff in case I had to add fluid. Damn Sam!!!!!!!!!!!!! That's awesome.

Is there a date for the release?
Thanks.

[tracer1]

Didn't know there was a TM coming out either

[KandKKustomz]

slated for Icast 2020, it will be the best of all these new motors out that I promise you... and best of all it will be backed by the best customer service in the Biz.

[figueira]

That's good news.
Cant wait.

[KandKKustomz]

That's good news.
Cant wait.

[neo]

I wonder if you can use these in salt or brackish water without voiding your warranty?

[KandKKustomz]

I wonder if you can use these in salt or brackish water without voiding your warranty?

unlike some others....