My Helix 10 SI gn2 went back to factory because right side SI faded out. Factory repaired and returned, in the next month left side faded and it was returned to factory and repaired again. I have two Helix 10 SI gn2's one at console other on bow, same mega transducer on both so it was easy to see it was not transducer at console that was the problem by switching the units out I thought, the lady at Humminbird thought.
Today the right side of the bow Helix SI faded out just like the console did. This is all within 60 days.
Both units purchased, installed, used at same time, only a few numbers apart on S/N.
How can two units fail like this?
Is the transducer damaging them every time I switch them?
Don't have a choice but to return to them again.
Any way to get more information from Humminbird?