Thread: Dissapointed

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  1. #1
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    Dissapointed

    I purchased a new HB Helex and had to send the transom mount transducer back to get a trolling motor transducer. I was told after I sent it that t will be 3 weeks before I can get one. Wow, I love Hummingbird products but that seems crazy?

  2. Member Wayne P.'s Avatar
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    #2
    What unit and what transducer?
    Wayne Purdum
    Charlottesville, Va.
    Helix 12 CHIRP MEGA+ SI G3N/G4N, Helix 15 CHIRP MEGA SI+ GPS G4N
    SOLIX 12 SI/G3, Helix 8 CHIRP MEGA SI+ G4N, Ultrex 80/LINK, MEGA360,
    MEGA LIVE, LIVE TL

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    #3
    Quote Originally Posted by FISHON317 View Post
    I purchased a new HB Helex and had to send the transom mount transducer back to get a trolling motor transducer. I was told after I sent it that t will be 3 weeks before I can get one. Wow, I love Hummingbird products but that seems crazy?
    Really? You're complaining that they let you swap the transducer for free? They could always just tell you "too bad, if you need a different one, you'll have to buy it".

    Some people.

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    #4
    Just wait until it has software issues.....

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    #5
    The place I purchased it from and Humminbird said they do this all the time, there is no cost difference

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    #6
    Helex 7

  7. Member Wayne P.'s Avatar
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    #7
    Quote Originally Posted by FISHON317 View Post
    Helex 7
    Which one of the almost two dozen Helix 7 models?
    The whole model name.
    Wayne Purdum
    Charlottesville, Va.
    Helix 12 CHIRP MEGA+ SI G3N/G4N, Helix 15 CHIRP MEGA SI+ GPS G4N
    SOLIX 12 SI/G3, Helix 8 CHIRP MEGA SI+ G4N, Ultrex 80/LINK, MEGA360,
    MEGA LIVE, LIVE TL

  8. Member
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    #8
    Mega SI G3N

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    #9
    Seems like a touchy issue,as I said I love HB products I have 3 on my boat. Good luck to all

  10. Member Wayne P.'s Avatar
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    #10
    Quote Originally Posted by FISHON317 View Post
    Mega SI G3N
    OK, that what you have to do with that model.

    The 9, 10 and 12 MEGA SI+ transducer is the same one for the transom and trolling motor so an exchange is not needed, just need a trolling motor mount.
    Wayne Purdum
    Charlottesville, Va.
    Helix 12 CHIRP MEGA+ SI G3N/G4N, Helix 15 CHIRP MEGA SI+ GPS G4N
    SOLIX 12 SI/G3, Helix 8 CHIRP MEGA SI+ G4N, Ultrex 80/LINK, MEGA360,
    MEGA LIVE, LIVE TL

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    #11
    Thanks