This unit shuts off when the boat takes a decent thump, fires right back up when you press the power button. Seems to be getting more common. Anyone have this issue? Front unit doesn't do it so i don't think its a battery connection issue.
This unit shuts off when the boat takes a decent thump, fires right back up when you press the power button. Seems to be getting more common. Anyone have this issue? Front unit doesn't do it so i don't think its a battery connection issue.
Suppose it's the cable collector not fully attached?
Wayne Purdum
Charlottesville, Va.
Helix 12 CHIRP MEGA+ SI G3N/G4N, Helix 15 CHIRP MEGA SI+ GPS G4N
SOLIX 12 SI/G3, Helix 8 CHIRP MEGA SI+ G4N, Ultrex 80/LINK, MEGA360,
MEGA LIVE, LIVE TL
I had the same issue once, replaced the collector and it solved the problem.
I looked closely at the old one and didn't see anything cracked or worn so it doesn't take much.
Be sure the collector doesn't touch anything or isn't close to anything solid. During bumpy rides things move and shake more than you realize.
Console [HELIX 10MSI G3N || HELIX 10MSI G3N]
Bow [HELIX 12 CHIRP SI GPS G2N] || RC-2] || [HELIX 10MSI G4N] || [M360 UNIVERSAL MOUNT] || [Mega Live]
ULTERRA80/US2/IPLINK-60" BT || 2xAS ETH 5PXG || Victron IP67 12V/25A || [NoCo Genius GX2440 24V/40A]
[X2 GROUP 31] x 3 || [Battleborn 31 lithium]
Alumacraft Voyageur 175/Yamaha VF115LA
Tweaker, when you say collector, I’m assuming you mean connector?
Wes
Helix 10 MSI+,MDI+,Ultrex IPilot
2023 Phoenix 818
Never assume there's a tomorrow
Cable connector tray is what the HB shop calls it.
Console [HELIX 10MSI G3N || HELIX 10MSI G3N]
Bow [HELIX 12 CHIRP SI GPS G2N] || RC-2] || [HELIX 10MSI G4N] || [M360 UNIVERSAL MOUNT] || [Mega Live]
ULTERRA80/US2/IPLINK-60" BT || 2xAS ETH 5PXG || Victron IP67 12V/25A || [NoCo Genius GX2440 24V/40A]
[X2 GROUP 31] x 3 || [Battleborn 31 lithium]
Alumacraft Voyageur 175/Yamaha VF115LA
Cable Collector was the official term for many years.
Its definatley loosing power due to a bad connection or bad wire someplace between the unit and it's power source. Try powering the unit up and do a (shake & jiggle) of the wires, starting at the unit and work your way back.
A little dab of dielectric grease on the connection pins along with a few extra zip ties so the wires wont bounce may fix it..
I had this happen on my dash unit, it was not snapped in on both sides.
Also check the back of the unit where the cable connector/collector tray thingy snaps in, there were some that the ears on the back of unit broke off and the cable connector/collector tray thingy would not snap in properly.
2021 Phoenix 819 - Mercury 200 Pro XS - Ser No 2B779353
Ultrex/Humminbird Helix 12 SI Mega/Helix 10 Mega DI/Mega 360
Garmin 1022 with LVS34
Remove the cable collector from the back of the unit, open it up and check the power cable to be sure it is routed correctly and "all the way in". Had to mess with mine once when it kept shutting down. Once I re-adjusted the power cable inside the collector it has been working fine. I liked the older style collectors on my 998s much better.
I had same issue so I just stopped using the connector tray. No more issues.
Console [HELIX 10MSI G3N || HELIX 10MSI G3N]
Bow [HELIX 12 CHIRP SI GPS G2N] || RC-2] || [HELIX 10MSI G4N] || [M360 UNIVERSAL MOUNT] || [Mega Live]
ULTERRA80/US2/IPLINK-60" BT || 2xAS ETH 5PXG || Victron IP67 12V/25A || [NoCo Genius GX2440 24V/40A]
[X2 GROUP 31] x 3 || [Battleborn 31 lithium]
Alumacraft Voyageur 175/Yamaha VF115LA
Waiting for a response
I seen a guy on YouTube take some white thread tape on the power leads on the unit. Just enough but not to much to keep connection nice and tight. Going to do it to mine when I set mine up!
It's supposed to be warm sunday, I am going to install ducer. I haven't had mine out yet to know if I would even have a power problem...lol I have to find the tape. I need to find that video.
Wayne Purdum
Charlottesville, Va.
Helix 12 CHIRP MEGA+ SI G3N/G4N, Helix 15 CHIRP MEGA SI+ GPS G4N
SOLIX 12 SI/G3, Helix 8 CHIRP MEGA SI+ G4N, Ultrex 80/LINK, MEGA360,
MEGA LIVE, LIVE TL
I'm still trying to visualize how this person is usingwhite thread tape on the power leads on the unit.