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  1. 12-13-2018, 09:23 PM #1
    Mark Perry
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    Oops........my TW order tale.....

    So I made a TW order recently. When it arrived I opened box in my living room. Long story short I was missing an item. Looked under flaps inn box and in the packing material. No luck so I called TW and let them know. They apologized and said they would get a replacement out. Sure enough almost as soon as I hung up I had tracking info and order number.
    Replacement arrived yesterday. I open it up today when I got off shift. My wife tells me she found one just like it under the couch. Long story short it was the one I was missing...

    I called TW and gave them payment info for the replacement. They were super cool about it and refused to let me pay for shipping. They even offered to let me return it at no charge. They did insist that I get Black Friday pricing on it. Much appreciated since it was my fault.
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  2. dean c
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    #2 12-13-2018, 09:25 PM
    I guess your an ok guy Perry...
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  3. Matt1212
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    #3 12-13-2018, 09:26 PM
    You're good people
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  4. JerryT
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    #4 12-13-2018, 09:26 PM
    Nice work Mark2spoons
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  5. bshort
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    #5 12-13-2018, 09:27 PM
    I like TW. Get my stuff next day, in excellent shape and complete.
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  6. Mark Perry
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    #6 12-13-2018, 09:28 PM
    Quote Originally Posted by JerryT View Post
    Nice work Mark2spoons


    Nahh..I paid for mine....it was my screw up. No need in them having to eat that cost.
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  7. FishInTheDesert
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    #7 12-13-2018, 09:43 PM
    what was the product?! am i the only one who wants to know? some finesse jigs or terminal tackle?
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  8. FishInTheDesert
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    #8 12-13-2018, 09:44 PM
    Glad you paid for it too....cuz people abusing store policies is what makes them change for the worse and become less consumer friendly
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  9. Mark Perry
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    #9 12-13-2018, 09:49 PM
    Quote Originally Posted by FishInTheDesert View Post
    what was the product?! am i the only one who wants to know? some finesse jigs or terminal tackle?
    Just a lure.....
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  10. FishInTheDesert
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    #10 12-13-2018, 09:51 PM
    Quote Originally Posted by Mark Perry View Post
    Just a lure.....
    what was the color?! LOL
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  11. grandbassslayer
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    #11 12-13-2018, 09:52 PM
    INTEGRITY
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  12. Mark Perry
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    #12 12-13-2018, 09:56 PM
    Quote Originally Posted by FishInTheDesert View Post
    what was the color?! LOL
    Baitfish-like....
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  13. grout-scout
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    #13 12-13-2018, 10:08 PM
    At least several of us still have some integrity!
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  14. Bullet 250
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    #14 12-13-2018, 10:23 PM
    I order a lot from Tackle Warehouse, great people, only one time they sent me something wrong, I ordered quite a few shaky heads, got one package of something else, they said they would send me one more package, I just told them to add it to my next order, next time they sent me an extra
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  15. 250bassFL
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    #15 12-13-2018, 10:25 PM
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  16. cbburke74
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    #16 12-13-2018, 10:54 PM
    They are great ....They have the best customer service.
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  17. TMG
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    #17 12-13-2018, 11:25 PM
    Quote Originally Posted by JerryT View Post
    Nice work Mark2spoons


    " Talking to you is like clapping with one hand "
    Anthrax
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  18. rb
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    #18 12-14-2018, 02:19 AM
    Quote Originally Posted by FishInTheDesert View Post
    what was the color?! LOL
    Lucky Craft jerkbait
    You can censor my speech but not my thoughts or will
    We are living in a time where intelligent people are being silenced so stupid people won't be offended
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  19. SOONER*REDNECK
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    #19 12-14-2018, 02:24 AM
    Good on you!
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  20. NAMVET1968
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    #20 12-14-2018, 03:28 AM
    24 more pages to go !
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