Thread: Distcusted

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  1. #1
    Member
    Join Date
    Feb 2014
    Location
    massachusetts
    Posts
    13

    Distcusted

    Hi Guys , I bought a helix 10 and a 360 together brand new , installed it , and everything worked fine except the 360 screen , I called Humminbird and they told me to send the 360 back to them , took the boat out and now I dont have sonar , or down image or side image and cant get it back , I only have GPS , what's going on , I only unplugged the 360 and sent it in , any help would be greatly appreciated, there's only 42 hours on this unit ???

  2. Member Wayne P.'s Avatar
    Join Date
    Jan 2010
    Location
    Charlottesville, VA
    Posts
    30,444
    #2
    If you have the SI transducer connected, turn SONAR back ON.
    Wayne Purdum
    Charlottesville, Va.
    Helix 12 CHIRP MEGA+ SI G3N/G4N, Helix 15 CHIRP MEGA SI+ GPS G4N
    SOLIX 12 SI/G3, Helix 8 CHIRP MEGA SI+ G4N, Ultrex 80/LINK, MEGA360,
    MEGA LIVE, LIVE TL

  3. Member
    Join Date
    Feb 2014
    Location
    massachusetts
    Posts
    13
    #3
    Hi Wayne , thanks for responding , sonar is on , and it seems like it stays in a gps mode when I hit the view button it wont go to the sonar page if I hit exit it stays in the gps mood , it will give me 2 pages side by side then full screen gps then self test , I cant get this thing into sonar pages

  4. Member
    Join Date
    Feb 2014
    Location
    massachusetts
    Posts
    13
    #4
    When I installed it I could go to a sonar page and scroll threw , 2 d sonar. Down scan , side scan and even the 360 page , I can't find the sonar page anymore since I took the 360 off to send it back , I got the 360 back and they said there's nothing wrong with it , could it be this unit ? Any help would be greatly appreciated

  5. Banned
    Join Date
    Feb 2014
    Location
    Eastern Ontario
    Posts
    478
    #5
    Try...
    Reset Original Settings
    Shut Down
    Let sit to ensure everything has dissipated all power
    Start the Unit
    Make sure the Views include 2D SI & DI views

    I have had mine do similar things when I have turned Sonar Off/On