I dropped it off at Jeff Jones Marine in Frankfort, KY last Thursday evening with a typed out detailed chronicle of my issues. I got there just before closing time and met an employee who took my info and showed me where to drop it. It looked like a heck of a BassCat/Suzuki dealership for sure. I haven't heard anything back yet but will keep you updated. All brands get towed in some time or another. But my story over the last 5 months is pretty laughable. It's possible all my continued issues are all coming from the same problem or combination of problems. There are a few authorized dealers closer to my home, but I've been strongly recommended to these folks. I think they will get this figured out. I'll wait as long as it takes. I have to admit I've had a VERY frustrating start with this rig. But it's exactly what I wanted after years of considerations. Thanks for reaching out.