Called marine master today instead of phoenix just to see what their customer service was like. Had a taillight out and he immeadiately offered a replacement free and then said anything else? So I asked for a few plastic caps for the fluid reservoir and a new emergency brake cable I snapped and he said of course. Then asked anything else? So he was willing to give whatever I needed even asked how the trailer towed and said it would be shipped out right away today. No charge! Can't beat that