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  1. #1
    Smallmouth Junkie!
    Join Date
    May 2015
    Location
    Fowlerville MI
    Posts
    1,847

    Falcon customer service?

    Have any Falcon owners had any issues with their boats and needed customer service yet? And if so, how responsive were they? Did they take care of your issues? Did they get back to you promptly?

    Finally are you happy with your purchase?
    2012 Phoenix 721 pro xp / 250hp SHO
    2003 Skeeter TZX-190 / 150hp OX66

  2. Member
    Join Date
    Apr 2005
    Location
    Forsyth, MO
    Posts
    2,113
    #2
    I had an issue with the carpet coming up because there was a leak under the console in a fitting. Tightened fitting. Called factory and Falcon shipped me a new carpet insert in 2 days. I put it in myself. Great service!!!!

  3. Member
    Join Date
    Apr 2013
    Location
    South Londonderry, Vermont
    Posts
    2,111
    #3
    Ive had two small issues and they took quick care of me. Was asked to go through the dealer though which I did and the issue was handles quickly.