The other day i was doing some scanning and the right side of the SI turned extremely dark. Almost to the point of not being able to read it. I have played with every setting i can think of and i got it to were i can read it but it still significantly darker than the left side. Has anyone else had this issue? If so what was the fix the unit is only 6 months old.
I have seen that reported occasionally and it usually is the left side SI crystal that has failed. Contact Humminbird Customer Service.
Wayne Purdum
Charlottesville, Va.
Helix 12 CHIRP MEGA+ SI G3N/G4N, Helix 15 CHIRP MEGA SI+ GPS G4N
SOLIX 12 SI/G3, Helix 8 CHIRP MEGA SI+ G4N, Ultrex 80/LINK, MEGA360,
MEGA LIVE, LIVE TL
Mine just did that too, my Helix 10 and transducer are in transit to Humminbird for testing/service
great, did they say how long the turn around is?
I have the same unit and I have the right side go dark as well from time to time. Transducer is mounted in the middle of the boat by the draining plug and nothing blocking the return to the ducer but i have dark right side also
humminbird turn around is 3 to 5 days
Just got off the phone with hummingbird. They are going to send me a new transducer. If that doesnt fix the issue then i have to send the unit in.
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