I'll start by saying I'm pretty anal with my boat. The rubber edge guarding around the cubby hole in the passenger console was cracked and weathered. I called Ranger to order a replacement for it and they said they knew what I wanted so I ordered it for about $5. I got that, a new winch strap, and a new bow roller. I'll start by saying their prices on replacement items are on par with any aftermarket site in my experience. When I received my order, the edge guarding they sent was actually the mat that goes inside the cubby area.....all other parts were correct. I called them back and explained the part I received was wrong to Sherry and she apologized for sending the incorrect part. She understood the part I needed and sent it no charge and told me to keep the mat. She couldn't have been nicer and we had a nice conversation about Ranger and the changes that have happened there. She said many of the same people are there doing the same quality work as always. I truly believe that. I'd still love to tour that factory some time...
I've been more than pleased with any transaction I've had with them since owning my boat. Great company to do business with