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  1. #1
    Honda / Raymarine Moderator Hickory Legend's Avatar
    Join Date
    Jun 2004
    Location
    Old Hickory
    Posts
    10,928

    Customer Service

    Like no other!!!

    Have an issue with my es127 touch screen. Went on line Tuesday to Raymarine and filled out the forum. Wednesday got an email with a scan code for the return. Boxed it up and took it to a FedEx office location, where they scanned it and printed a shipping label. Friday at noon I got a email saying they received my unit and will be shipping my unit out shortly.

  2. Honda / Raymarine Moderator Hickory Legend's Avatar
    Join Date
    Jun 2004
    Location
    Old Hickory
    Posts
    10,928
    #2
    Recieved a new unit today.

    8 days from the day I sent my unit back

  3. Member BasscatTim's Avatar
    Join Date
    Jul 2007
    Location
    Sunderland, MA
    Posts
    119
    #3
    I love their customer service, just being able to actually pick up a phone and talking to a real person is great and rare.