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  1. #1
    Member
    Join Date
    Apr 2012
    Location
    Chesterfield
    Posts
    86

    Power Pole Warranty

    Folks Monday I went out on the Chickahominy river fished all day . On my way home on Interstate 64 running around 75 mph one of my Power Pole hoses blew off and the pole dropped down . You can imagine what happened to the Pole ! Well the only thing that happened was the Pole popped through the top of the knockle and about 2 inches of the spike was ground off . The spike did not splinter like you would think and it did not take the whole unit off the boat . Power Poles really take a beating with minimal damage .
    Now I call Todd at Power Pole and tell him my story and he simply asks me to send him a picture of the Pole and my address . That same night I get an email that my parts are on the way . The next morning another email from Todd with the FedEx tracking numbers . I reply to the email and ask what I own ? Todd's immediate reply is nothing , thanks you for your business ! Power Pole did not even charge me for shipping ! I will always be a Power Pole customer ! I am ordering shirts , hats and covers today .

    Thank you Todd and Power Pole !

  2. BBC SPONSOR/ Shallow Water Anchors Moderator
    Join Date
    Apr 2015
    Location
    New York
    Posts
    10,920
    #2
    yet another great Power Pole story...they are unlike any company out there, it is why we are proud to be a dealer.

  3. Member Melton Jason's Avatar
    Join Date
    May 2009
    Location
    Knoxville TN
    Posts
    4,364
    #3
    Mine has been out of warranty for a while and they have taken care of me everyone I needed something for it. Great customer service!
    Stroker DC21 Mercury 250 XB

  4. Member neo's Avatar
    Join Date
    Aug 2010
    Location
    Orange TX
    Posts
    1,638
    #4
    After reading numerous stories about this, is why i choose PowerPole

  5. Member
    Join Date
    Aug 2017
    Location
    Valrico, Florida
    Posts
    107
    #5
    They are right down the road from me and I cannot say enough about their service. Seems to be no end to what they will do to keep their customers happy