For me, the severity of the offense is based on three different frames of reference.
First is to compare our expectations of Garmin as a company and to what they did and didn't do. On that, they get an "F". The significance of that is that all of us have to remember that it could happen again and next time it might be worse.
Second is to compare the whole situation to other companies and how they have done business over the years. The ones I have experience with are Vexilar, Humminbird and Lowrance. In my book Vexilar gets an A+. No chance anything like this would happen there. Humminbird, I give a C. I won't go into all the boring details but on the positive side I have gotten a lot of technical information from Humminbird that other companies would not release and in short, I would be very surprised for Humminbird to do something like this. On this scale I rank Lowrance below Garmin, far below. That's based on all the problems with the Gen1 HDS units and how they handled that situation. And similar to the first reference I have no reason whatsoever to believe that there is any less chance of it happening again.
The third reference would be based on the number of users affected and the functionality involved. On this the comparison is strictly between Garmin CV and Garmin GT transducers. Most are combo transducers, 2D, side imaging and down imaging. The 2d is the same. The side imaging is the same. The down imaging is different. It seems that most fishermen fish in water less than 50 feet deep, possible 30 or less. For these people the performance differential between a CV and GT transducer is minimal and that is not conclusive. I think Vik and others have made some credible arguments. The flip side of that is that I do fish deep water and if I had bought a CV setup I would have felt cheated. But then again, I wouldn't have bought one based on the information provided at the time. So my judgement on this would be to take whatever letter grade you would assign to the GT transducer and subtract to the next lower grade for the CV transducer. If the GT gets an A, then the CV gets a B. If the GT gets a D, then the CV gets an F.
Everybody that bought a unit with a CV transducer doesn't think they got screwed. My advice, based on personal experience and financial loss and getting screwed is to always buy from a seller that offers a 30 day return with refund or exchange.
So now, does this classify me as a "fanboy"?