Helix losing source connection

[jozmon]

I have new Helix 12 Chirp units connected via Ethernet with only one transducer - after a few minutes of running the sonar on the unit sharing the transducer I get a message "lost 2d source"...does the same with SI and DI and reverts to the map view. I can go back to sonar and after a few minutes it repeats the same error message and always goes back to the map view.

anyone have this issue? Suggestions?

[ezfishn]

Is this while the unit with transducer attached is working normally? Make sure you have sonar turned off on the unit without transducer attached.

[jozmon]

Yes the unit with transducer is running normally, I have them Ethernet connected and networked so I can run sonar on both units.

[mgeod]

I had something similar happening on my units. I found a dead port on my ethernet hub .. Moved cable to different port and no more issues

[ezfishn]

Do you have SONAR turned off on the unit without transducer attached? Might check Ethernet connection to make sure not loose.

[sfw1960]

If you've had other machines, or swapped things around on that network - you might have to call a HB CS person to walk you thru the IP address rest sequence.

I am wondering if you are not powering up the source unit long enough before trying to tap into it from the other.