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  1. #1
    Member
    Join Date
    Jul 2012
    Location
    Georgia
    Posts
    24

    Bluewater question......(probably for Calvin)

    I installed three of the HO UV light kits in my rub rail. Not too long after install, three leds on two of the strips quit working. They were right at the end of the strip opposite of the wire end. I didn't worry about it too much so left them alone. I now have four of the six strips with lights out on them. Two of the strips are only half working. I also have one red deck strip that the same three lights are inop at the end. I guess its time to send them all back for replcement. If I send the strips back for replacment, do I have to pay the $10.00 for each strip? I have a total of seven strips to be replaced. That would be $70.00 for the warranty replacement!

    Thanks..........

    Oh, almost forget this question.......
    I have some white extremes mounted on my deck. The black anodized coating on them has turned to a copper color. Does the warranty cover these?

    Thank you,

  2. Member Bullet3119's Avatar
    Join Date
    Mar 2010
    Location
    Lancaster, Ky
    Posts
    5,019
    #2
    No, you do not pay the $10 for each item. On the extremes, you must be talking about the gen 1 series..call 800-221-2583 to discuss what can be done for you. Thanks

  3. Member
    Join Date
    Feb 2005
    Location
    Festus/Branson MO
    Posts
    2,163
    #3
    Quote Originally Posted by llstow View Post
    Oh, almost forget this question.......
    I have some white extremes mounted on my deck. The black anodized coating on them has turned to a copper color. Does the warranty cover these?

    Thank you,
    My extremes changed color as well, BlueWater helped out and I only paid the difference in price between gen1 and gen2...new lights are awesome!



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  4. Member
    Join Date
    Jul 2012
    Location
    Georgia
    Posts
    24
    #4
    Thanks for the reply back. I didn't think that I would have to pay the extra amount. I will call this week.

    Thanks again.......