Power Pole customer service
Just called and talked to power pole about needing a couple of new washers for my pole attach and pivot points, this is an old pole. They are sending me a complete kit to replace the hardware. When I asked the price I was told there was no charge and it would be covered under warranty. You certainly couldn't ask for better support and customer service. Customer service like this is why I don't have to question what I will get when I want a new system!
Thanks, Power Pole, J L Marine Systems
No better customer service then Powerpole!
I was just in the process of switching a power pole to my new boat. For some reason the blue line seems to swell over time. I could not put the new ferrule on the blue line. I talked with the live chat with them and no question asked they are sending me a new blue line and ferrules. Even if i am in quebec, canada no problem. Their customer service is really really good and im very proud to have these power pole hanging on my transom for this reason all all the other benefits. Just wanted to share with you guys.
French canadian fishing for big st lawrence river smallmouthin a 2010 Triton 18xs, 150optimax 1b778430
Agreed!!Originally Posted by kandkkustomzhydrographics
2005 206
BRP 225 H.O. (E225DHLSOF)
Fury 4 24p @ 5,750 fully loaded
They are Great!!!
They are above and beyond amazing!
Their CS is incredible!
Stroker DC21 Mercury 250 XB
Thats one of the reasons I bought my Powerpole! Awesome Customer Service... That means a lot these days!
2017 Ranger RT188 - Charcoal Metallic
Passenger Console
3 across seating/ 2 across seating at bow
Mercury 115 Pro XS 4s
Spitfire X7 19p 4 blade prop
Atlas Micro 4 inch Jackplate
Mercmonitor Smartcraft
Sportsman II Powerpole
Minnkota Ultrex 80
TH Marine Eliminator Nut
Recirc livewell
Humminbird Helix 7 DI G2N GPS console for navigation
Humminbird Helix 9 DI GPS G3N bow
Humminbird Helix 10 SI Mega console
Mega 360
Boatbuckle G2 trailer retractable tiedowns
I agree, the best customer service I have dealt with on anything to do with a boat!!! I have had a couple of issues through the years and without fail, they have gone above and beyond the call to help me. Customer service like that deserves to be recognized. Thanks to all the good folks at Power Pole for the great customer service!!
Every time I talk to them I am blown away by how well they treat me. I was even using the instant chat one Sat night trying to pair mine with my phone. Guess what? Couldn't figure it out, got a call Monday AM, new boards at my door by Friday. These guys are simply amazing!
Now you see why 95% of the elites run Powerpole. Superior shallow water anchors, backed by superior customer service.
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