Like has been said.....if they aren't held liable, they'll never care about it.
And if they accept it for shipping, then they should not be able to claim "it wasn't packaged well enough" when it gets broke.
Like has been said.....if they aren't held liable, they'll never care about it.
And if they accept it for shipping, then they should not be able to claim "it wasn't packaged well enough" when it gets broke.
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Seller should refund you ASAP, then the seller can start claims process.
Not correct.....If you already accepted the goods, it's on recipient to file a claim. If he does refund, it's out of good will and the seller waits till claim is done to get his money back,...........If there was insurance......I only assume there was.
It's really between them 2, none of us.
So far I'm batting %1000 with cardboard over the past 20 something years. I've had two bad experiences and both were with cold PVC essentially shattering. 7-8 years ago, I bought a couple of rods from a guy here on the boards. He wrapped them in bubble wrap, a couple layers of brown paper and about six rolls of tape then shipped via FedEx. When I saw them on the porch I about had a stroke. As it turned out, they made their way from Florida to Iowa and were perfect. Had I known that was the plan I would have never agreed to it. In all fairness, he did write 'FRAGILE' in ball point pen about a dozen times before applying the tape.
"SEE YOU AT THE TOP"
^^^this^^ even with insurance on a parcel USPS is a real pain in the back side to deal with to get them to make things right. I am so fed up with all the carriers on shipping rods that I just put them up in the garage or donate them to a youth group rather than go through the process and holding your breath to see if they will make it to the buyer in one piece
Wow ! That has to be painful. I've received rods in cardboard tubes before 2 or 3 times and never had an issue. I've only shipped in a pvc tube with no troubles. When I ship something of value sufficient insurance is always part of the deal. Any other way is a recipe for high risk and disappointment.
GETFISHED !!!
Ordered 12 rods once thru a team sponsorship. Got the package and all were broke. You could see where one of the forks went thru the box. Luckily they replaced them all, at no charge.
I'm a 1/3 for broken rods in cardboard tubes. Got one a few years ago from TW that looked like a L,with tons of packing tape around the bend. You see that kinda tube and you're heart sinks.
Red Sox in 6!
They get us all eventually. It's just a matter of time and they all break em. USPS is horrible when filling a claim, so good luck.
The only problem I ever had was with FedEx. You could see the tire tracks where it was run over. Some one broke them on purpose. They took care of it with no problems. I will not buy or sell a rod that isn't insured. I don't care what or who. If I buy a rod or sell a rod I want insurance. If I sell a rod I insure it for a little more than a new one would cost. The one that they broke I made money on. I got a Fed Ex account just to ship rods.
Usps didnt cover one broken in pvc i got a few months ago. Even the guy at the post office the second time they inspected it for the claim said there aint no way theyll deny this, yet they did. My rodbuilder (taipan rods) ate it thankfully. I hate the thought of eating a rod so i dont even want to ship em. Scares me.
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Did you buy it from a private seller. Did they tie the handle with something and hand it out the end of the tube or was it just put in the tube with some paper stuffed in.
If so that was the problem The tube looks bent not broken. Movement inside the tube is what broke that rod and not the conveyer.
Sorry but this is not accurate. When filing a claim with a parcel carrier, the sender generally files the claim as they processed the shipment, not the receiver, even if the receiver accepted it. And on eBay, the sender would be 100% responsible if this was an ebay transaction. The seller is fully responsible for ensuring safe delivery to the buyer and are on the hook if they opted not to buy insurance or tracking. Many parcels are left by courrier companies and are never inspected at point of delivery at a house or business.
Been running an import and sales business for 13 years, the sender files the claim 99% of the time and I've been on both ends of it with usps, canadapost, dhl, fedex, ups, canpar and a bunch of overseas carriers. Many actually tell you flat out only the sender may file a claim and you have to argue with them if the sender is not cooperating.
Look at the original post...the damaged part of the tube was taped up. You're seeing the bent tube, but the major tube break is under the tape the USPS was nice enough to apply. Those types of breaks that the rods display are not caused by shifting rods. You lose tips with shifting rods. The first picture appears to be crush breaks.
Find a yard sale rod, drop it from a height of 8'ish tip first and one when handle first. You'll see breaks, but not like the ones in the picture.